Marques Hatton Email & Phone Number

Remote

As appropriate for service line applications, monitors and tests the ongoing production performance to assure appropriate operations in terms of response time and storage capacity.Coordinates and conducts the testing of software updates/fixes and routine maintenance. Validates that systems operate and perform properly through controlled unit, system, integration, and volume testing. Coordinates and manages vendor resources in the implementation of new software, and/or application upgrades and enhancements. Coordinates the development of user and application support documentation to facilitate optimal use of applications. Facilitates and develops updates to support documentation in designated documentation repositories.. Develops ad hoc and standard reports using system report writer or other tools to meet customer needs. Assists and guides users in developing ad hoc reports.Coordinates the development of client department policies and procedures required to implement re-engineered business processes. Exhibits extensive experience in the current technology, trends and developments in the healthcare industry in order to serve as a resource for the I.S. department and customers. Implements improvements, enhancements, updates and modifications to applications. Responsible for executing project tasks including development of project work plans, resource plans, schedules, costs, administrative reports, and acceptance criteria. Conducts/manages the requirements analysis, functional specification definition and design processes, and implementation and testing of enhancements. Manages application database(s). Ensures quality maintenance of data dictionaries and master files. Monitors file size and integrity, and administer database design and development as appropriate. Responsible for the periodic reviews of software with customers and vendors to evaluate software utilization, and effectiveness.

Functions as a facilitator and innovator for state-of-the-art clinical care with direct involvement in implementing and evaluating new techniques and equipment for safety, cost-effectiveness, and benefits related to clinical practice.Evaluates and revises existing clinical information systems. Analyzes, designs and implements clinical information systems and processes based on customer requirements. Provides analysis and advanced support including hardware maintenance, troubleshooting, component replacement and repair, system monitoring and the installation and maintenance of software.Assesses and analyzes data to identify practice, environment and patient care issues and develops appropriate programs and change processes to improve clinical practice. Develops and implements educational strategies to promote computer literacy within the hospital. Develops training plans to implement new technology within clinical areas.Works collaboratively within interdisciplinary healthcare team to seek and utilize information (including evidence- based practice/research findings) to develop, implement and support organizational objectives, patient care standards and quality of care.Maintains knowledge of current trends and developments in the field of Health Informatics through a variety of professional activities including, but not limited to, reading the appropriate literature and attending related seminars and conferences. Pursues continuous scholarly growth by engaging in scholarly activity such as innovative program work, research, papers at regional or national conferences, publications, and additional graduate work.Guides and facilitates the development and modification of performance improvement planning and activities. Documents existing processes within MMG to establish a baseline for the development of improvements. Collaborates with and assists MMG end users and Information Systems to make decisions about how data will be displayed and accessed.

• Collaborates with nursing, pharmacy, lab, and radiology counterparts in the areas of planning, development, preparation and implementation of clinical information systems.• Coordinates and conducts the testing of software updates/fixes and routine maintenance. Validates that systems operate and perform properly through controlled unit, system, integration, and volume testing.• Coordinates and manages vendor resources in the implementation of new software, and/or application upgrades and enhancements.• Manages problem analysis in support of decisions and planning within the application service line. Analyzes the impact of application modules on departments. Develops solutions to meet project objectives. Coordinates vendors, Information Services associates, and users in troubleshooting problems and resolving software or procedural issues. Manages resources and problem resolution.• Provides advanced support to customers within and beyond the corporate organization in the implementation and operational use of software applications. Actively coordinates/facilitates successful resolution to user issues, problems and requests. Conversant regarding service line trends, issues and initiatives. Serves as liaison between application and technical IT groups, and user community

Baltimore, Maryland

● Effectively delivered assigned IT application training programs that support the strategic initiatives of UMMS and the Information Services and Technology Department.● Developed and tested Web-based training programs using standardized system process developed by the department of IT Training and Staff Development.● Provided first level problem analysis of assigned applications to support clinical and operational departments.● Credentialed Epic Ambulatory & Clinical Documentation

Baltimore, Maryland Area

● Managed patient accounts through the company’s database and coordinate with the home office in regards to medical information and billing to third parties.● Inputted patient and liable third party information into Epic and other provider systems; basic to cross-informational data entry.● Accurately identified, interviewed, admitted and registered inpatient and outpatients utilizing a computerized database to enter and retrieve patient information.

Baltimore, Maryland Area

Autozoner employees with the international car parts retailer mainly work in a corporate capacity. Autozoner main job duties include customer service communications. Store support workers feature major departments like finance, human resources, marketing, store development, supply chain, and distribution. Autozoner positions also stay in touch with store employees, addressing all kinds of worker concerns. Most importantly, Autozoner associates help promote and spread the AutoZone brand name.

Washington D.C. Metro Area

Prepared and examined financial records. Ensured that records are accurate and that taxes are paid properly and on time.Performed overviews of the financial operations of the business in order to help it run efficiently.