Marquise Lee Email and Phone Number

Offered internal and external customers first-rate customer service to maximize satisfaction and business success. Increased efficiency and team productivity by promoting adherence to operational best practices and company policies. Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions. Carried out opening and closing functions to meet operational needs underpinning strong customer service. Managed complex transactions and emotional customer situations promptly and professionally while meeting service commitments. Enhanced customer satisfaction ratings by resolving technical, on-site and account issues efficiently

Taught and care for 12 to 18 month old children. Applied play-based strategies, including crafts and games, to provide diverse approaches to learning. Addressed behavioral and learning issues with parents and daycare management. Promoted physical, academic and social development by implementing diverse classroom and outside activities. Promoted sensory development by providing access to different textures. Educated students in foundational concepts such as shapes, numbers and letters. Observed children to identify individuals in need of additional support and developed strategies to improve assistance. Dressed and changed infant and toddler diapers to maintain hygiene. Established safe play environment for children. Engaged with children on individual basis to build positive relationships and promote learning. Encouraged good behaviors using positive reinforcement methods.

Cleaned patrons rooms as well as move outs and general areas of hotel. Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Serviced bathrooms, including cleaning, sanitizing and supply replenishment. Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas. Dusted picture frames and wall hangings with cloth. Changed bed linens and collected soiled linens for cleaning. Polished glass surfaces and windows. Disinfected and mopped bathrooms to keep facilities sanitary and clean.