Senior Program Manager
CurrentStrategic consulting on multiple high-value projects, focusing on modernization and transformation through analytics, software development and management consulting.
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@cvpcorp.com
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2 phones found area 703
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Marquis Payne, Pmp, Clssbb, Csm, Cspo is listed as Senior Program Manager at CVP (Customer Value Partners) at CVP (Customer Value Partners), a company with 369 employees, based in Hyattsville, Maryland, United States. AeroLeads shows a work email signal at cvpcorp.com, phone signal with area code 703, and a matched LinkedIn profile for Marquis Payne, Pmp, Clssbb, Csm, Cspo.
Marquis Payne, Pmp, Clssbb, Csm, Cspo previously worked as Senior Program Manager at Cvp (Customer Value Partners) and Workforce Analysis Manager at Catalyst Rx. Marquis Payne, Pmp, Clssbb, Csm, Cspo holds Bachelor'S Of Science, Business Management from University Of Maryland University College, College.
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AeroLeads found 2 current-domain work email signals for Marquis Payne, Pmp, Clssbb, Csm, Cspo. Compare company email patterns before reaching out.
A highly motivated Senior Program Manager, specializing in modernization and transformation, with more than 20 years of success in defining and leading strategies that position companies for robust and sustainable growth through analytics, change management, business transformation, operations optimization, performance management, business analysis and implementation of software applications. Proven record of delivering performance management wins and exceptional results in process optimization, across a range of industries including; healthcare, banking and telecommunications. Valuable blend of experience in qualitative and quantitative analysis, software development, contact centers, project management, business process improvement, healthcare and telecommunications. Collaborative and inclusive leader with a passion for staff development, cross-functional collaboration, strategic innovation, and capitalizing on unexploited opportunities. Specialties: Program / Project Management, Strategy Development / Implementation, Business Transformation, Lean Six Sigma, Agile, Software Development, Quantitative / Qualitative Analysis, Post-Merger Integration, , Partner / Alliance Management, Organizational Change Management, Contact Centers, Telecommunications, Client / Vendor Relationship Management, Consulting / Professional Services, Business Process Improvement / Business Process Reengineering (BPI/BPR), Performance Management, Quality Assurance, Workforce Management
Listed skills include Business Process Improvement, Business Analysis, Process Improvement, Project Management, and 41 others.
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A career timeline built from the work history available for this profile.
Columbia, Maryland, United States
Strategic consulting on multiple high-value projects, focusing on modernization and transformation through analytics, software development and management consulting.
Created the Workforce Management department and implemented strong policies and procedures resulting in efficient workload balancing, improved service level performance, staff performance management and tangible cost savings. In this role I was also responsible for all performance guarantees, business analysis and RFPs/RFIs and financial management for the.
Silver Spring, MD; Fairoaks, VA; Rockville, MD
Responsible for workforce management, budgets, business analysis and project management for the Mid-Atlantic call centers (Appointments, Member Services and RN Advice). Provided strategic support and project management on regional and national initiatives.
Served as primary contact to Planning and Operations Division.Responsible for scheduling of agents to optimize service levels.Real-time Queue Management and contingency plans.Created TCS (TeleCenter Systems) work-files and managed master-files.Assisted in Management of Workforce schedulers.Served as Acting Manager of Workforce Department in Manager's.
Handled all customer concerns about presently held accounts via telephone.Navigated through several computer systems and troubleshot future situations.Assisted in coaching and supervising of various teams during management absence.
Other employees you can reach at cvpcorp.com. View company contacts for 369 employees →
Ruja Poudyal
Colleague at Cvp (Customer Value Partners)
Washington DC-Baltimore Area, United States
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Rhonda Lumley
Colleague at Cvp (Customer Value Partners)
Greenville, Pennsylvania, United States, United States
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Victor Pham
Colleague at Cvp (Customer Value Partners)
Washington DC-Baltimore Area, United States
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HJ
Hadi Joyowidarbo, Csm
Colleague at Cvp (Customer Value Partners)
Washington DC-Baltimore Area, United States
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BM
Blaire Morrison, Pmp
Colleague at Cvp (Customer Value Partners)
Washington DC-Baltimore Area, United States
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YG
Yolanda Glover-Campbell
Colleague at Cvp (Customer Value Partners)
Washington DC-Baltimore Area, United States
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SD
Steven Davis
Colleague at Cvp (Customer Value Partners)
Arlington, Virginia, United States, United States
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DG
Deepti George
Colleague at Cvp (Customer Value Partners)
Ellicott City, Maryland, United States, United States
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Esther Sunkwa
Colleague at Cvp (Customer Value Partners)
Stafford, Virginia, United States, United States
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Christina Velarde
Colleague at Cvp (Customer Value Partners)
Fredericksburg, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Marquis Payne, Pmp, Clssbb, Csm, Cspo works for CVP (Customer Value Partners).
Marquis Payne, Pmp, Clssbb, Csm, Cspo is listed as Senior Program Manager at CVP (Customer Value Partners) at CVP (Customer Value Partners).
AeroLeads has found 2 work email signals at @cvpcorp.com for Marquis Payne, Pmp, Clssbb, Csm, Cspo at CVP (Customer Value Partners).
AeroLeads has found 2 phone signal(s) with area code 703 for Marquis Payne, Pmp, Clssbb, Csm, Cspo at CVP (Customer Value Partners).
Marquis Payne, Pmp, Clssbb, Csm, Cspo is based in Hyattsville, Maryland, United States while working with CVP (Customer Value Partners).
Marquis Payne, Pmp, Clssbb, Csm, Cspo has worked for Cvp (Customer Value Partners), Catalyst Rx, Kaiser Permanente, and Bank Of America.
Marquis Payne, Pmp, Clssbb, Csm, Cspo's colleagues at CVP (Customer Value Partners) include Ruja Poudyal, Rhonda Lumley, Victor Pham, Hadi Joyowidarbo, Csm, and Blaire Morrison, Pmp.
You can use AeroLeads to view verified contact signals for Marquis Payne, Pmp, Clssbb, Csm, Cspo at CVP (Customer Value Partners), including work email, phone, and LinkedIn data when available.
Marquis Payne, Pmp, Clssbb, Csm, Cspo holds Bachelor'S Of Science, Business Management from University Of Maryland University College, College.
Marquis Payne, Pmp, Clssbb, Csm, Cspo is listed with skills including Business Process Improvement, Business Analysis, Process Improvement, Project Management, Cross Functional Team Leadership, Strategy, Program Management, and Call Centers.
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