Marquita Hampton Email and Phone Number

Utilize Valley Bank client builder for complete financial overview for accurate recommendation for productsPerform transactional requests for clients with accuracy Complete outbound calls to existing clients for follow ups and recommend additional productsComplete volunteer events, i.e., Junior Achievement and Community Food Bank for Central Alabama Opening checking, savings, credit cards, business accounts, and loansRefer business clients to branch partners, i.e, community lending, government, and mortgage

Achieved branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutionsAchieved required amount (20 or more) of outbound phone calls using generated customer and prospect lead lists and prior customer conversationsEducate and advise customers on Regions Consumer and Business products and services, including all loan and deposit typesProvides a consistent optimal customer experience, including handling customer’s transactional needs.Refer customers to an internal team of experts when complex financial goals and needs are recognizedConsistently meet goal of 2 credit a month per quarterAssisted in maintaining branch quarterly goals over 100%Aided Branch Manger in training new associateEnsure branch maintained 90% or more during annual Branch Risk Control Assessment (BRCA)Trained cash line associates to uncover additional financial needs by asking questions and getting customers over to bankersConsistently in the top 50% of all Regions Bankers quarterly

• Offered brand and product knowledge to differentiate and promote the Clinique brand.• Preformed skin analysis and makeup consultations daily • Recruited customers for pop-up parties, demonstrated new products and how to successfully use them, and hosted master classes for makeup tutorials • Built and maintained strong, loyal relationships with customers by making client cards, and actively calling and following up with customer inquiries or concerns • Maintained Belk monthly sales goal by 112% and opened 5 Belk Reward Cards a month• Met and exceeded 3 Clinique Presale gift goals by 105%• Helped Clinique inside Belk keep #1 ranking among all beauty counters at Trussville location • Received Clinique pins for completing and passing Level 1 and Level 2 Clinique Accreditation

• Hired and trained 20+ sales associates to become multi-functional associates within the store• Selected and trained employees for specialist roles (cash wrap, sales floor, fitting room, etc.) to assist management team and groom forfuture growth opportunities • Retained 90% of employees hired during time of employment • Accountable for team performance in store revenue, credit, shipment processes and recovery according to company standards• Implemented company floor sets and visual changes monthly throughout different areas of store • Helped store achieve and maintain credit card goal for 3 consecutive years • Successfully started and ran store social media page to promote customer engagement and increase foot traffic to store• Increased store traffic by 5% after creation of social media page• Worked with other members of management team to reward top performers and held friendly competitive competitions for employees • Provided strong service to customers, increasing customer loyalty and ensuring high rate of repeat customers