Marriane Baluyot-Caraig Email & Phone Number

Calabarzon, Philippines

Greater New York City Area

Execute tasks with diligence and attentiveness to detail in addition to Marketing Associate roles, plus:- Streamlining and creating better system processes- Assisting on website posts and Constant Contact email creation and Google my Business.- Cornerstone Spotlight Monthly issues managing, designing and content creation.- Coordinating and sending, if.

- Assist Marketing Team with potential Photoshop/Adobe work- Assist Marketing Team with Social Media- Assist Marketing Manager with organizing marketing events, scheduling- Make calls and confirm attendance to marketing events- Import/Export large lists to Marketing Manager- ConnectWise (Database) Taskso Keep database current and accurate, free of.

1180 Avenue Of The Americas 8th Floor New York, NY 10036 (Full Time WFH)

Works closely with Digital Media and Marketing Coordinator- Import/Export large lists to Marketing Manager- Keep CRM, Outlook, Constant Contact and Marketing Manager updated, accurate and free of duplicates- Various Data Mining and research- Responsible for the execution of Marketing Campaign email blasts- Post blast clean ups both in the CRM database.

Level 2, 50 York St Sydney NSW 2000 Australia (Full Time WFH)

Work from home set-up = full time (company based on Australia: CUZIN)Customer Service Management- Assist in the creation and management of Standard Operating Procedures- Answer customer queries- Proactively ensure clients that all shipments are being progressed- Coordinate local shipments for Australia and UK- Work with shipping providers and customs to.

Av. Vía De Dos Castillas 33, Edificio 4, 28224 Pozuelo De Alarcón (Madrid)

Responsible for supporting the Philippines team with their queries and possible challenges encountered with the tasks assignedResponsible for making sure that the team is always aligned with the companies goals and policiesResponsible for searching global outbound travel agencies that would be potential partners of the companyResponsible for building and.

Magallanes

- Provide and track (in our CRM) timely, accurate information to clients within an assigned territory to achieve territory client retention and high levels of satisfaction. It is anticipated that a larger percentage of customer communication will be handled via email than via phone. - Identify conversion and cross sell opportunities to maximize the.

Magallanes

Identify and implement improvements to processes, documents, tools, reports, etc., to benefit team and internal/external clientsParticipate in team discussions with a focus on identifying customer trends or commonalities in an effort to assist in building proactive template communications that can be shared to improve our customer experiences. Ensure the.

Philippines

Team Lead OIC from Feb 2011 to Feb 2012Responsible for people development and alignment of goals to meet businessobjectives Responsible for meeting attrition targets and for uplifting morale and motivation of direct reports Responsible for managing and driving team performance via use of tools such as coaching and feedback, results documentation.

Sta. Rosa, Laguna

Logistics Specialist Roles: Created and implemented process in monitoring the daily delivery status of each logistics partners (Tilburg, Germany, Italy, France, Spain) Monitored the daily delivery status of each logistics partners thru daily meeting Prepared manual packing list for pull-in orders/transfers of FG materials from warehouse to warehouse.

Philippines

Responsible for customer communications on Return Material Authorization RMA) for Europe (EU) division.Handles from shipment of the replacement until pick-up of return-to-vendor unit has been received. Track all RMA’s from Customer to End Supplier Responsible for sending Open RMA for Processing to PSR’s on a Daily Basis (via email). Ensures accuracy of.

Sta. Rosa, Laguna

Supporting the Regional Sales Manager (RSM), performs and is responsible forvarious activities that focuses with meeting Dealer requirements at theirprescribed time, quantity, amount, and other needs reasonable within theboundaries of the Company’s capabilities and as far as its standards and policiesallows. Activities includes providing the dealer with.

Sta. Rosa, Laguna

continuation =Processes Customer Return Material Authorization (RMA) concerns fromshipment of the replacement until pick-up of return-to-vendor unit has beenreceived. Monitors team daily performance in meeting various SLA’s, which includes but isnot limited to invoicing, and auditing of documents required by the Company andindependent auditing bodies hired.

Lipa, Batangas

UNITED HEALTH GROUP (UBH) Account Responsible for providing quality service to clients. Conducts inbound calls. Handles and solves customer complaints or inquiries in regard to bills, plans andother related matters with the use of interrelated programs provided for theaccount. Can give send back claims for re-processing, adjustment or updates. Have to meet.

Philippines

Supports all concerned Departments/Divisions of dealers by providing relevantdata and reports, necessary for drawing up their respective CustomerSatisfaction/Service (CS) action plans and activities. Monitor current Customer Satisfaction/Service (CS) activities of the dealer linedepartments (Parts, Sales and Service) Serves as the internal information of.

Sta. Rosa, Laguna

continuation =Continuous communication with Nissan owners through telephone contact.1. Conducts Local Customer Satisfaction/Service (CS) Survey (Sales & Service)for Metro Manila and Provincial dealers.1.a. From Warranty Cards1.b. Afterservice Follow-up calls(survey sheet or by using Pulseware Software) Receives/handles customer inquiries and complaints and.

Sta. Rosa, Laguna

Attended the 2-day Direct and Rapid Access to Global Ordering Network(DRAGON) Training System at Taiwan (Jan. 17-18, 2006) to be implemented atNISSAN. Responsible for generating & ordering of imported car parts (either through air orsea shipment) from various suppliers (Japan, Taiwan, Thailand, Malaysia &Indonesia). Coordinates with foreign suppliers.

Makati

MICROWAVE COMMUNICATIONS INCORPORATED (MCI) Account Responsible for providing quality service to clients. Conducts inbound calls and sales. Handles and solves customer complaints or inquiries in regard to bills, plans andother related matters with the use of interrelated programs provided for theaccount. Can give refunds to the customer within guidelines..

Philippines

Responsible for getting of qualified candidates as what the client have requestedthrough field operations, referrals, phone calls and own research. Responsible for getting, scanning, editing and checking of resumes. Conducts interviews, either through phone or personal, with the qualifiedcandidates selected. Conducts examinations for the candidates such as.

Sta. Rosa, Laguna

Under AZ Contracting Systems Inc. Document Control1. Receives and checks completeness of internal and external quality systemdocuments.2. Reproduces internal and external documents according to the no. of copiesrequested by the unit.3. Stamps quality system documents with designated stamps used in DataControl Center (DCC).4. Log-in controlled documents in.

Sta. Rosa, Laguna

ACCOUNTING DEPARTMENTUnder Contechs, Inc. Responsible for scanning all financial documents i.e. invoices for payments,treasury letters, bank statements and journals and exporting them to FordBusiness Service Center (FBSC) for processing. Responsible for issuance and discharging of Manual Cheques. Disbursement to Local suppliers thru Straight Through.