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Marrisa D. is listed as Enterprise IT Operations Specialist at the City of Raleigh Municipal Government | University of Memphis Alumni at City of Raleigh Municipal Government, a company with 1987 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Marrisa D..
Marrisa D. previously worked as Enterprise IT Operations Specialist at City Of Raleigh Municipal Government and Barista at Starbucks. Marrisa D. holds Bachelor'S Degree, Computer Science from The University Of Memphis.
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I graduated with honors from the University of Memphis with a BS in computer science. I also gained valuable experience as an Urban Fellows Intern at the Memphis Police Department Real Time Crime Center, where I worked in the Information Systems department. I assisted with the maintenance and network access of a variety of employees and supported the efficiency and effectiveness of law enforcement operations.I currently have the pleasure of working as an Enterprise IT Operations Specialist with the customer support center within the City of Raleigh Municipal Government. Here I provide technical support via phone communication, ServiceNow tickets, emails, or Teams messages for end-user computers, desk phones, mobile phones, peripherals, accounts, and software throughout the city.I am eager to leverage my education and experience to pursue a career where I can apply my skills and knowledge to solve real-world problems and challenges. I am very organized, open to all opportunities, and motivated by innovation and impact.
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Raleigh, North Carolina, United States
- Front line support of Microsoft 365/Azure enterprise, focusing on telephone and walk ins.- Effectively work with customers, service desk and technical services personnel.- Diagnose errors or technical problems, and determine and implement proper solutions.- Maintain documentation for each task.- Escalate complex problems to the next level of support..
- Provided excellent customer service while proactively assisting guests and utilizing point-of-sale proficiency. - Utilized teamwork and flexibility in a fast-paced environment to rotate between positions on the floor while managing ticket completion time for customers.- Trained new hires on how to properly perform each station’s duties and our mission.
Memphis, Tennessee, United States
- Monitored and authorized network access for MPD users through Active Directory when required following the principle rule of least privilege.- Utilized Lansweeper to address help tickets from MPD employees through direct resolution or routing for additional follow up as needed.- Interfaced with MPD leadership and officers via phone call, in-person, or.
Other employees you can reach at raleighnc.gov. View company contacts for 1987 employees →
Jacqueline Brown
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Lauryn Kabrich
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Noah Otto
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Kevin Smith
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Chelsea Kidder
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Stephen And Teresa Miles
Colleague at City Of Raleigh Municipal Government
Garner, North Carolina, United States, United States
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Robin Currin
Colleague at City Of Raleigh Municipal Government
Raleigh-Durham-Chapel Hill Area, United States
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Jeremy Ennis
Colleague at City Of Raleigh Municipal Government
Garner, North Carolina, United States, United States
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Jamie Rigsbee
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Kathleen Bass, Cap
Colleague at City Of Raleigh Municipal Government
Raleigh, North Carolina, United States, United States
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Quick answers generated from the profile data available on this page.
Marrisa D. works for City of Raleigh Municipal Government.
Marrisa D. is listed as Enterprise IT Operations Specialist at the City of Raleigh Municipal Government | University of Memphis Alumni at City of Raleigh Municipal Government.
Marrisa D. is based in Raleigh, North Carolina, United States while working with City of Raleigh Municipal Government.
Marrisa D. has worked for City Of Raleigh Municipal Government, Starbucks, and Memphis Police Department Real Time Crime Center.
Marrisa D.'s colleagues at City of Raleigh Municipal Government include Jacqueline Brown, Lauryn Kabrich, Noah Otto, Kevin Smith, and Chelsea Kidder.
You can use AeroLeads to view verified contact signals for Marrisa D. at City of Raleigh Municipal Government, including work email, phone, and LinkedIn data when available.
Marrisa D. holds Bachelor'S Degree, Computer Science from The University Of Memphis.
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