• Conducted financial analysis to support data-driven decisions. • Presented monthly financial reports to the Board of Directors. • Conducted HR analysis on turnover. • Collaborated with the finance team to increase data insights. • Transformed data into dynamic visualizations in Power BI. • Generated tax credits within Salesforce.

• Managed and maintained a comprehensive database in Raiser's Edge. • Ensured data accuracy, integrity, and cleanliness. • Identified and resolved data inconsistencies and anomalies. • Developed and maintained Zendesk Customer Relationship Management (CRM) to streamline organizational processes. • Created instructional video tutorials to train all personnel on utilizing the Zendesk CRM. • Queried and exported data used for producing gift receipts. • Streamlined the receipt process through the integration of Excel data into a Word document using mail merge.

• Maintained attention to detail in high-pressure situations where large amounts of money were at stake. • Demonstrated an understanding of probability and statistics when it came to each game. • Quick decision making while maintaining all casino rules and regulations.

-Maintained a client-centered approach that prioritized their needs and abilities.-Analyzed clients' fitness levels and their goals to create fitness programs.-Established goals with client and tracked their progress.-Remained flexible for clients and changed their program accordingly.-Achieved the number one trainer status by making the most sales and maintaining the highest retention rate.