• Voice & Data Service Solutions/Implementations/Quality Assurance Specialist/Engineer *Over 2,000 customer solutions successfully delivered*. • Created detailed Visio & Lucidchart products/solutions implementation diagrams.• Implementing custom networking/voice/data/telecom products & solutions programming Cisco 7609s carrier core/edge routers, Cisco 1900-3900s routers, Cisco SG350s 10-48p managed switches, Adtran Total Access 904-924s routers, Adtran NetVanta 3000-6000s routers, Adtran NetVanta 1200-1600s managed switches, SD-WAN Network Appliances, BEC 4G/LTE MXs routers, and other enterprise/carrier grade network appliances & technologies. • Technologies deployed: LAN, WAN, Wi-Fi, WWAN, SD-WAN, PWAN, WLAN, 4G LTE, T1, FIBER, VoIP, SIP, FXS, PRI, G.711, G.729, QoS, MPLS, PPP, TCP/IP, UDP, DNS, DHCP, NAT, RIPv2, BGB, OSPF, EIGRP, VRRP, HSRP, VPN SSL/IPsec, VLAN, Port Security, and many other protocols & standards.• Circuit & QoS monitoring using SolarWinds, Adtran MSP N-Command, RANCID, B.E.C Central. • Service I&D planning in Jira, Asana, and Basecamp project managing platforms.• Principal CPE network appliance PO, reclaiming, inventory, RMAs with over $2,000,000 purchased & managed.• Principal (QA) Quality Assurance in all levels of products & solutions Implementation & delivery.

• In person/remote hardware/applications administrator & support for 70+ TelNet Troy HQ.• Cross-platform hardware administration & support including but not limited to desktops, laptops, office printers, Cisco & Ubiquiti Wi-Fi APs, Wi-Fi Controllers, external monitors, external backup drives, smartphones, VoIP phones, office routers & switches, office projectors, and other office peripherals.• Cross-platform applications administration & support including but not limited to MS Windows, Mac OS, MS Office suite, Adobe suite, Web-based OSS applications, Google application suite, Cisco AnyConnect VPN, Java-based applications, and many other software and web-based applications. • Principal Website developer for Telnetww.com & Superiorcontact.net on Drupal content manager platform – previous 2nd gen websites.

• In person/remote hardware/applications administrator & support for 150+ TelNet, in multiple geographical offices in Troy & Marquette Michigan.• Principal IT appliance PO, inventory, RMAs with over $100,000 annual budget.• Cross-platform hardware administration & support including but not limited to desktops, laptops, office printers, Cisco & Ubiquiti Wi-Fi APs, Wi-Fi Controllers, external monitors, external backup drives, smartphones, VoIP phones, office routers & switches, office projectors, and other office peripherals.• Cross-platform applications administration & support including but not limited to MS Windows, Mac OS, MS Office suite, Adobe suite, Web-based OSS applications, Google application suite, Cisco AnyConnect VPN, Java-based applications, and many other software and web-based applications.

• Deployed & Administered Linux/Microsoft OS cross-platform hosting systems.• Maintained 50+ hardware/ software stability & availability hosting servers.• Deployed & Administered DELL, HP, Supermicro servers.

• Designed & Developed high-quality multifaceted websites using Adobe Photoshop, Adobe Flash Animations, Adobe Dreamweaver, Java, HTML, PHP.• SEO/SEM/PPC specialist using website content optimization, keyword intra-web-hyper links, industry-relevant original content, industry partner reciprocal links, and other effective white hat techniques. Strategically planned industry relevant key-words and Geo-locations *Google* & BING client ad campaigns.