Manage staffing, open and closing, and customer service for a 170,000 square foot retail store.Merchandise floor plans using monthly and quarterly visual merchandising directives.

Track and analyze sales and customer trends to maximize sales and revenue while minimizing expenses in all locations. Reviewed stores P&L with store managers to reduce costs and increase profitability. Manage staff recruitment and training for all locations including management.

Managing and training staff across 5 locations in customer service, employee safety, asset protection, and management of monthly P&L. Managed the expediting and processing of vendor direct shipments for 5 locations, including but not limited to scheduling freight companies, scheduling a warehouse staff of 20 employees for tagging and distribution. Opening 5 new stores for the company included hiring and training staff, store set up, and merchandising guidelines.