Marshalia Hoffman Email & Phone Number

Conflict resolution skills through interactions with children, addressing their needs and concerns.Finding Social resoursesesManaged daily activities and routines for children, fostering a supportive and nurturing home environment.Collaborated with schools, medical professionals, and community resources to ensure comprehensive support for children's development.

Offered personalized advice and solutions to customers, guiding them to the best options to meet their needs and achieve their desired outcomes.Guaranteed customer satisfaction by handling returns and refunds of defective items and providing replacements tailored to customers' needs, ensuring a high level of service and customer loyalty.Answered phones to assist potential clients, addressing their inquiries or directing them to the appropriate department for assistance, showcasing strong communication and customer service skills.

Performed various supervisor overrides, delegated tasks, and contributed to the successful opening and closing of the establishment, highlighting strong supervisory and organizational abilitiesAided in the development and preparation of larger-scale catering orders, ensuring external customer satisfaction and contributing to the success of catering services.Facilitated communication between Front of House and Back of House, ensuring accurate and timely order fulfillment and contributing to a well-coordinated team environment.

Entertained children during special occasions through various activities, including birthday songs, dances, and cake cutting, demonstrating the ability to connect with and engage children in meaningful ways.Adapted personality to each individual child to relate effectively, ensuring maximum happiness and creating personalized experiences based on their wants and needs, highlighting strong interpersonal and adaptive skills.Scheduled and tracked different time slots to ensure parties started and ended in a timely manner, showcasing effective time management and organizational skills.