Marshall Heath Email & Phone Number

Cincinnati Metropolitan Area

Manage all operational activities and associated costs of the service center while maintaining a focus on increasing revenue, maximizing production efficiencies and providing superior customer service.

Arcanum, Ohio, United States

Managed 10 employees. Worked to increase the on-time delivery rate to over 90%. Organized better flow in the warehouse to increase productivity.

Cincinnati, Ohio, United States

• Promoted within two years to oversee the operations of eight current and all future sales (distribution) centers.
• Managed the product replenishment program to achieve high service levels, planned inventory turns and minimize slow-moving inventory.
• Designed layouts for distribution center warehouses.
• Improved storage and distribution models with warehouse and customer issues.
• Audited performance and conducted employee performance evaluations of Sales Center Managers.
• Provided management direction to sales center managers and assisted in hiring and training.

Gand Rapids, MI

• Was nominated and received for the Good Name Award (Employee of the Month) twice in the first 2 years.
• Hired, trained, and evaluated (2) employees to work productively with a high sense of professionalism, urgency, and orientation toward positive customer service.
• Worked with new and existing customers to grow sales in the territory by 20%.
• Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.

Nashville, Tennessee

• Led continuous improvement initiatives which increased productivity and storage capacity.
• Hired, trained, and evaluated (9) employees to work productively with a high sense of professionalism, urgency, and orientation toward positive customer service.
• Used problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.

Miamisburg, OH

• Administered branch sales, service, and operational activities in line with company vision and goals.

Greensboro, North Carolina

• Managed all operational activities and associated costs of the assigned Distribution Center while maintaining a focus on both increasing revenues and providing superior customer service
• Managed expenses, and operating ratios to perform at or better than the prior year and budget levels.
• Increased sales by 23%, $1.2 mil in 2015
• Increased profitability by 51% (2012-2015)
• Monitored product inventory, reconciled all physical inventory adjustments, and minimized slow-moving inventory.
• Hired, trained, and evaluated (5) employees to work productively with a high sense of professionalism, urgency, and orientation toward positive customer service.

Troy, OH

• Setup and opened a distribution center
• Pricing of quotes and orders.
• Balancing daily invoices.
• Audit open order reports.
• Conduct regular personnel reviews with departmental personnel.
• Trained staff members in daily warehouse and customer service operations

Troy, OH

• Investigate and expedite orders for distribution centers
• Keeping distribution centers updated with order changes and delivery dates or other changes such as delays
• Order entry

Russia, OH

• Developed and maintained the product configuration rules and option validation rules.
• Insured optimum bill structure, targeted 100% bills of material.
• Monitored Engineering Change Orders (ECO) for changes to BOM’s.
• Coordinated part number generation.

Russia, OH

• Monitor production flow, alerting production of upcoming concerns
• Support person for department supervisors
• Create and maintain various production reports and Pareto charts for downtime issues.
• Generated cut sheets to manage operational flow and metrics based on labor productivity
• Assigned “labor pool” employees to designated work areas depending on workloads.

Russia, OH

Bs, Digital Communication, Summa Cum Laude

High School Diploma, Computer Assisted Drafting & Design

Junior Year studied Mechanical Drafting Senior Year studied Architecture Drawing

High School Diploma, General Studies