Marshall Lyons Email & Phone Number

Wheat Ridge

Various General Labor Services.

Colorado, United States

Various general labor roles including construction cleanup, event setup - teardown and demolition.

Colorado, United States

Stagehand work loading and unloading concert equipment. Setting up stages for concerts.

Denver, Colorado, United States

Working with a Nonprofit organization to distribute food at a food pantry. Assisted organizing and stocking the warehouse. Helping clients and social workers with food orders and loading food orders into cars or vehicles for distribution for community orders.

Colorado, United States

Sorting, palletizing, and moving product for distribution to consumers.

Denver, CO

This was a seasonal position for Sports Authority's annual Sniagrab sale. I worked this position last year as well. In this position I was responsible for handling customers questions regarding winter ski/snowboard apparel during the Sniagrab sale. Customers generally had questions about what products were the best for certain winter activities. I was one.

Centennial, CO

This position required taking inbound phone calls and providing technical support to customers building websites for small businesses. The website design software was created by the company and so it was necessary to learn that software and keep up with any updates. The initial intention when the call was received was to provide technical support but we.

This position entailed handling inbound customer service calls relating to entertainment services and products, hardware/accessories, and customer service inquiries regarding technical support, billing and general information requests. I assisted customers with installation issues, product features, troubleshooting and hardware operations

This job entailed taking inbound calls at a high volume (50 - 60/day). A majority of the calls involved placing orders for office supplies. These calls were B2B. This also required the use of several proprietary software systems as well as search engines on the internet. Answering emails regarding orders was necessary as well.

Englewood, CO

This position entailed taking inbound calls and taking orders for mail order prescription medication. I also handled the processing of returned medication. The use of several software programs was necessary as well. Call volume was approximately 40 - 50 calls/day.

In this position I was in charge of a staff of 3 people. It was necessary for me to handle escalated customer complaints. Taking inbound calls, answering letters and emails were necessary as well. Planning schedules for my staff was also necessary.

While handling inbound calls on a variety of topics regarding customer service it was necessary to transition these calls into sales opportunities. Required extensive knowledge of products as well as problem resolution skills, and customer service skills. Part of the #1; record setting, sales team in the center for seven months. Responsibilities included.

Education record

Education record