With more than 10 years of experience in customer service, I am devoted to helping people in any way that I can. I am constantly learning and adapting to new situations to better serve my employer and my customers.During my time at Kroger, I learned how important it is to take care of customers. I quickly learned the roles of each department to increase my value as a flexible employee. I am a hard worker that is willing to continually learn new skills to work more efficiently.On top of taking care of customers, the Titanic Museum Attraction taught me how to be an effective leader. I excelled at managing the tourist crowds to keep wait times short. I learned how to keep the staff organized and the importance of problem solving. We were always striving to find the best and most interesting way to present Titanic’s history.I have spent the last years at Momentum Telecom managing customer accounts and billing. I have grown my computer and communication skills. This position has challenged me to stay positive while assisting upset customers by fixing their account or equipment problems.