Marshall Sims Email & Phone Number

Seattle, Wa, Us

Boston, Ma, Us

Boston, Ma, Us

Managed a team of Product Owners and Analysts supporting technology development of key systems driving a personalized experience through portals, rewards and incentives programs. Portfolio also includes agent and customer security authentication/authorization, agent/broker data, agent/agency licensing/appointments, find an agent, marketing applications and agency automation including policy, claims, billing and eDoc Downloads. Instrumental in identifying and implementing a robust self-serve capability for generating on demand certificates of insurance for both policy holders and customers. Lead a release train of 6 squads driving intake of large/complex requests, prioritization and delivery of items delivering the highest value.

Boston, Ma, Us

I manage a team of Product Owners and Business Analysts in support of our independent agent servicing tools, including Agency Download. As Sr. Product Owner I have responsibilities for the strategic initiatives for Safeco's Agency Download and Agency Services technology. My focus is on hearing and understanding the voice of the customer so as to bring the best and most relevant capabilities to the forefront of agent use. Establishing strong KPIs across applications and tracking them to overall success.

Boston, Ma, Us

Manage team of individuals supporting Agency Download systems responsible for transmitting data to agency management applications using ACORD formatted messages. Leading development of new, internally developed download system supporting both XML and AL3 messages for Policy, Claims, Commission, Forms and eDocs transmissions. Program Administrator for mentorship program.

Boston, Ma, Us

Responsible for technology integrations with national agencies supporting direct quoting and issuing of insurance policies for personal lines insurance. Consulted on wide variety of project initiatives supporting Product, Innovation and Book Transfer departments. Built a stand alone system to map data from tablized data into ACORD messages used to quote and report on $10 million book transfer opportunity. Consulted with IT teams to build enterprise version currently supporting a $100 million book transfer opportunity. Spearhead a new Mentorship Program and lead a team of varied positions and titles through defining and building program components.

Boston, Ma, Us

Built and supported systems for doing real-time rating transactions using ACORD formatted messages. Supported more than 50 different integration partners through initial development and ongoing support. Designed high level concept for new Agency Download system and lead agile development of the new system as Scrum Master.

Seattle, Wa, Us