Tiffany Marshall Email and Phone Number
I’m a patient-focused Registered Nurse with over a decade of experience in clinical operations and patient care management. I’m dedicated to delivering compassionate, high-quality care while continuously improving patient experiences. As a servant leader, I’m passionate about developing high-performing nursing teams and cultivating a culture of collaboration, inclusion, and continuous improvement. I excel at driving cross-functional collaboration to streamline workflows, ensure regulatory compliance, and implement strategies that enhance operational efficiency and patient outcomes.Professional Expertise:▪️ Patient Care Management▪️ Clinical Operations▪️ Team Leadership & Development▪️ Process Improvement ▪️ Workflow Optimization▪️ Patient Experience ▪️ Case Management▪️ Discharge Planning
Novant Health
View- Website:
- novanthealth.org
- Employees:
- 11174
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Pacu Clinical Coordinator RnNovant Health Oct 2022 - Present▪️ Lead a high-performing team of 10 RNs and 2 CNAs, ensuring optimal patient care management and operational efficiency in PACU areas.▪️ Exceeds productivity goals by maintaining 95% performance levels against a 92% target.▪️ Developed a pacemaker job aid that improved staff competency and patient safety during post-op checks.▪️ Collaborates with surgeons, pharmacy, and anesthesia teams to enhance care coordination and clinical outcomes.▪️ Consistently improves patient satisfaction by implementing strategies to enhance discharge planning and patient education.
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Registered Nurse | Licensed Practical NurseNovant Health Oct 2006 - Oct 2022▪️ Served as Charge Nurse, managing patient care and leading a team of 10 RNs and 2 CNAs to deliver high-quality care in the PACU.▪️ Spearheaded the onboarding and mentorship of new nursing staff, ensuring high standards of care.▪️ Reduced hospital-acquired infections through effective infection control initiatives.▪️ Provided exceptional care to post-op and inpatient care patients, consistently enhancing patient experiences.▪️ Recognized with the DAISY Award for consistently delivering outstanding patient care and exceeding performance goals.
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Registered Nurse | Case ManagerHumana Oct 2015 - Oct 2018▪️ Managed patient care plans and collaborated with teams to improve patient outcomes and reduce readmissions.▪️ Developed evidence-based care interventions, reducing readmission rates and improving patient outcomes.▪️ Managed 97% of daily patient caseloads and completed follow-up visits within 72 hours of discharge.▪️ Streamlined discharge planning processes, reducing average hospital stay durations.▪️ Educated patients and families on disease management, resulting in improved patient engagement. -
Registered Nurse | Case ManagerUnitedhealth Group Oct 2012 - Oct 2015▪️ Collaborated with physicians, therapists, and healthcare providers to create individualized care plans, enhancing patient outcomes.▪️ Led multidisciplinary team meetings to review case progress and adjust care strategies, improving patient care coordination.▪️ Conducted in-depth patient assessments that boosted care quality and satisfaction scores.▪️ Streamlined documentation processes with a digital record-keeping system, reducing paperwork and improving efficiency. -
Registered Nurse | Case ManagerUnitedhealthcare Oct 2012 - Oct 2015▪️ Conducted comprehensive assessments to identify patient needs, boosting satisfaction scores.▪️ Led multidisciplinary team meetings to review case progress and adjust care strategies, improving patient outcomes.▪️ Streamlined documentation processes with a digital record-keeping system, reducing paperwork and improving efficiency.▪️ Led patient and family support groups, providing emotional support and education on chronic condition management. -
Registered Nurse | Or SchedulerAlliance Urology Associates Oct 2009 - Oct 2012▪️ Coordinated surgery schedules for multiple surgeons, optimizing operating room resources and reducing patient wait times.▪️ Developed and implemented an OR scheduling training program, improving accuracy and reducing staff turnover.▪️ Minimized disruptions by adjusting schedules to accommodate emergency surgeries and improving patient satisfaction.
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Licensed Practical NurseEagle Walk-In Clinic At Guilford College Oct 2006 - Oct 2009▪️ Administered medications, monitored vital signs, and ensured compliance with safety protocols.▪️ Led a task force to update infection control protocols, reducing healthcare-associated infection rates.▪️ Created a cross-training program, enhancing team efficiency and patient care versatility. -
Certified Nursing AssistantCone Health Oct 2003 - Oct 2006▪️ Delivered compassionate care for up to 20 patients per shift, assisting with daily activities and medication administration.▪️ Led fall prevention initiatives, achieving record-low inpatient falls through staff education and safety checks.▪️ Streamlined communication between nursing assistants and RNs, improving team efficiency and patient outcomes.
Tiffany Marshall Education Details
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Registered Nursing/Registered Nurse -
Davidson County Community CollegeRegistered Nursing/Registered Nurse -
Practical Nursing, Vocational Nursing And Nursing Assistants
Frequently Asked Questions about Tiffany Marshall
What company does Tiffany Marshall work for?
Tiffany Marshall works for Novant Health
What is Tiffany Marshall's role at the current company?
Tiffany Marshall's current role is Patient-Focused Registered Nurse & Clinical Coordinator | Enhancing Patient Experiences | Patient Advocate | Patient Care Management | Clinical Operations | Case Management | Process Improvement.
What schools did Tiffany Marshall attend?
Tiffany Marshall attended Appalachian State University, Davidson County Community College, Forsyth Technical Community College.
Who are Tiffany Marshall's colleagues?
Tiffany Marshall's colleagues are Lisa Belk, Rhia, Claudia Lemus, S Delis, Lori Wesson Von Der Fuhr, Pharm.d., Cdces, Cpp, Harold Whitt, Carrie Smith, Julia Eick.
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