▪ Recruits a diverse team of professionals in a competitive and performance driven market. Creates innovative retention strategies that promotes employee reward and recognition including training and development. Onboarded and trained 2500 service providers for Domestic UPS operations as part of a HR Group▪ Identifies and selects associates for assignments through comprehensive screening and interviews in line with organizational needs. ▪ Enhances individual and team development by identifying competence gaps and organizing training sessions to close gaps. ▪ Conducts frequent performance evaluations in a fair, consistent, and objective manner to facilitate open communication and encourage performance improvement. ▪ Investigates, analyzes, and resolves critical and complex issues relating to the implementation of new processes and tools in collaboration with business leaders and cross-functional teams.▪ Analyzes and utilizes employee feedback to identify key employee issues and concerns to facilitate process changes, training, and corrective actions. ▪ Provides advice and guidance to business leaders during downsizing, restructuring and change management initiatives to provide sound human resources solutions and ensure compliance with employment and labor laws.