Aaron Marshall Email and Phone Number
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Owning substantial ICT leadership experience within large-scale environments, I have earned a reputation as an ICT Director who makes a significant impact on stakeholder satisfaction, costs and business efficiencies.With a solid background in ICT infrastructure and cloud technologies – particularly in a Managed Services Environment – I have been a trusted advisor to multiple parallel Government customers where I have shaped strategy and services, secured major contracts, and delivered business-critical projects and programs across multiple service streams.I also have strong skills in directing major, critical incidents that have the potential to have profound ramifications on client services and an organisation’s public reputation. I have a sound approach when leading crisis issues, and my ability to respond, strategize and drive urgency and collaboration amongst the wider-team sees a full recovery and mitigation of risk within seemingly impossible timeframes.As a Director of ICT Services, I harness my eclectic skillset to instigate major transformation for service delivery improvement, strategize new initiatives to steer performance, drive relationships with key major accounts, pursue new business, steer development of a service management portfolio, and lead a program of work. My personal philosophy is ☛ “Work hard at working smarter. We should always find ways of transforming what we do and in doing so, lead the change that everything is inevitably affected by.” Because of my insatiable thirst to Pursue Excellence, Exceed Customer Satisfaction, Conceptualise Transformational Program of Work Solutions, Bolster Financial Performance and Eclipse KPIs, I have been honoured with Fujitsu’s highest award in recognition of these qualities.Specialties:♦ Roles: Service Delivery Director, ICT Director, IT Director, Program Director♦ Project / Program Management♦ Account Management♦ Managed Services Environment / Cloud / Infrastructure
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Head Of Gsi, Public Sector, EmeaAmazon Web Services (Aws) Dec 2021 - PresentSeattle, Wa, Us -
Partner Development Manager - Public Sector EmeaAmazon Web Services (Aws) Nov 2019 - Jan 2022Seattle, Wa, UsResponsible for partner and business development for public sector across Europe, Middle East and Africa working with select Global Systems Integrators. -
Microsoft Alliance Director EmeaInfosys Jan 2019 - Oct 2019Bangalore, Karnataka, InResponsible for managing and driving the Infosys & Microsoft partnership across the EMEA region. Business development focus areas include Azure, Data & AI, Dynamics and Digital Workplace. Working across Finance, Manufacturing & Automotive, Retail, Energy and Public sectors. -
Oracle Alliance Director (Emeia)Fujitsu Aug 2016 - Jan 2019JpAppointed in August 2016 to manage the strategic alliance with Oracle in EMEIA. Responsible for oversight of all Fujitsu business with Oracle in the region.Product portfolio focus on HCM, ERP and EPM SaaS, PaaS and IaaS.Responsible for implementation and management of Global Managed Service Provider program with Oracle. -
Alliance Manager ♦ Strategic Partnerships ♦ Oracle / Microsoft / SapFujitsu Sep 2015 - Aug 2016JpThis key strategic role located within Fujitsu Business Application Services group will manage Fujitsu's corporate partnerships with Oracle, Microsoft and SAP for the UK&I region. -
Service Delivery Director ♦ Director Ict Services ♦ Program DirectorFujitsu Australia Limited Nov 2012 - Aug 2015Macquarie Park, Nsw, AuRecognised for high level skills in engaging with clients & driving best practice, I was appointed to this role with a mandate to lead a program of work & service delivery arms for 14 specific services & associated commercial / contract management, comprising 100 major projects & discrete projects.Leading a team of 80, I have played an instrumental part of the executive team & have influenced & bolstered service delivery outcomes & performance.I also served as a Panel Member of Fujitsu's Global Service Delivery Management Practice, where I represented the Oceania region to implement initiatives aimed at aligning service management practices with newly formed global standards & practices.My role inherently involves major risk management & I have earned a reputation as a ★ Principal Recovery Manager ★ for Crisis & Major Incident Management. More recently, this included a full disablement of ICT systems that supported clinical healthcare services at all hospitals & medical facilities.Some of my ★Key Results★ include:✔ Exceeding targets✔ Reducing operational performance escalations✔ Implementing strong contract governance✔ Taking the business unit from Top 10 to Top 5 for customer satisfaction in the national account base✔ Project oversight for delivery of infrastructure systems to support Australia’s most advanced hospital.✔ Negotiating & executing large scale ICT contracts and conceptualising transformation solutions.✔ Serving as Project lead to deliver Fujitsu’s first cloud-hosted, coast-to-coast, Disaster Recovery Solution for a strategic Government customer -
Senior Service Delivery Manager ♦ Ict Managed ServicesFujitsu Australia Limited Dec 2010 - Dec 2012Macquarie Park, Nsw, AuHaving achieved outstanding results in my previous position, I was promoted to this role to serve as the principal interface between Fujitsu and the client on all aspects of contracted service delivery. This saw me influence and support the IT delivery unit and oversee all process improvements, including establishment and management of account governance, development of risk management practice, as well as full oversight of initiatives.Some of my ★ Key Results ★✔ Developed complex financial models to mitigate deficiencies and risk.✔ Increased accurate 12-month forecasting; achieving <5% deviation.✔ Improved contract compliance to deliver all services.✔ Managed transition of a large-scale Government customer into Fujitsu operational support – a complex program of work with parallel streams.✔ Developed a new delivery team under emergency conditions that saw a successful transition with zero service failures for the state’s health system.✔ Nominated and accepted into the Fujitsu Future Leader Program.✔ Received the CEO Award – the highest award in Fujitsu – in recognition for playing an integral role in bolstering customer satisfaction and financial performance (2012).To find out more please contact me for my résumé. -
Service Delivery Manager ♦ IctFujitsu Australia Limited Aug 2007 - Oct 2010Macquarie Park, Nsw, AuSome of my ★ Key Results ★✔ Received the Fujitsu Group Award for management of a critical client project during implementation into the production environment (December 2007).✔ Proved the ability to deliver contract value in excess of $45 million.To find out more please contact me for my résumé. -
Service Delivery ManagerUnisys West May 2007 - Aug 2007Au -
Problem ManagerUnisys West Aug 2006 - May 2007Au -
Problem Management CoordinatorRio Tinto Apr 2006 - Aug 2006London, Greater London, Gb -
Service Delivery OfficerRio Tinto Aug 2005 - Apr 2006London, Greater London, Gb -
Systems AdministratorHospital Telecommunications Dec 2003 - Aug 2005
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Helpdesk OfficerWestnet May 2002 - Nov 2003Au
Aaron Marshall Skills
Aaron Marshall Education Details
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Murdoch UniversityNetwork Enginerring
Frequently Asked Questions about Aaron Marshall
What company does Aaron Marshall work for?
Aaron Marshall works for Amazon Web Services (Aws)
What is Aaron Marshall's role at the current company?
Aaron Marshall's current role is Head of GSI, Public Sector, EMEA at Amazon Web Services (AWS).
What is Aaron Marshall's email address?
Aaron Marshall's email address is aa****@****tsu.com
What is Aaron Marshall's direct phone number?
Aaron Marshall's direct phone number is 1 (888) 385*****
What schools did Aaron Marshall attend?
Aaron Marshall attended Murdoch University.
What are some of Aaron Marshall's interests?
Aaron Marshall has interest in Service Delivery Management, Transformation And Change, Training At The Gym, Technology, Ict, Playing Sport (Soccer), Music, Wwii, Ict Leadership, Science Fiction.
What skills is Aaron Marshall known for?
Aaron Marshall has skills like Data Migration, Netapp, Storage Area Networks, Service Delivery Management, Service Delivery, Customer Service, Problem Solving, Business Development, Business, Coordination, Disaster Recovery, Financial Risk.
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