Marshall Cowan Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

I have a holistic view of the company to enable the sustainable creation and development of our software product by providing structure, people management, customer support, product development, product management, financial management, and governance. Manage both business operations and tech operations within the company. Direct the day-to-day operations of the organisation and make continual improvements to operating procedures to make the company more efficient and effective in developing and delivering a quality solution to customers. Utilise lean startup principals in providing strategic oversight into the formulation of the business strategy.

Adelaide, South Australia, Australia

Using our unique blend of immersive theatre, interactive storytelling, gaming and our proprietary software, we make high-energy games in real life that are easy to play and hard to forget.Organised and facilitated events, recruited and managed performance talent, and wrote and designed immersive worlds, stories and challenges. I enhanced and co-developed the software platform used to deliver these experiences.

Generated new business opportunities for the company, by leveraging existing networks and industry contacts. Identifed, qualified and secured new business opportunities to increase and maintain the ongoing sales pipeline. Provided high-level strategic insight and mentorship into the business operations, and advised the company director on financial systems and health for the company's overall business strategy and vision.

Adelaide, South Australia, Australia

Operationally responsible for the breadth of NetSpot’s managed hosting and technical services, managing the systems and hosting teams, and four physical data facilities.Oversaw all aspects of the business strategy, sustainability and health (including financials, resourcing and vision) with analysis and budgeting. Developed the company’s key operational strategy and vision in scaling and growing (scaling client-base and infrastructure, staff supported by internal systems and geographic reach of service). Devised and implemented operational excellence initiatives for better management reporting, information flow and management, business process and organisational planning through continual monitoring and improvement. Developed and documented company-wide policies and procedures for all technical standards and product-specific knowledge.

Adelaide, South Australia, Australia

Translated company goals into implementable and tangible internal initiatives. Developed and documented company-wide policies and procedures for all technical standards and product-specific knowledge. Responsible for systems administrations team, on-call rostering, support and hiring. Managed all operational systems focussing on performance, quality, dependability, flexibility and cost.

Adelaide, South Australia, Australia

Consulted with clients to determine website specifications and needs. Designed and documented full-stack, database-driven and responsive websites for both clients and internal system projects. Project lead for the design, implementation and maintenance of web-based e-commerce, e-learning, digital-repository, live-streaming, e-conferencing and social-media platforms and systems.

Bachelor Of Computer Science, Software Engineering

Southern Hemisphere Space Studies Program

Executive Certificate, Space Studies

Bachelor Of Biotechnology (Hons), Virology