Marshall Dean Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Use market best practices to manage and evolve the IT infrastructure. Knowledge of practices such as ITIL would be beneficial.Ensure production level systems are secure and redundant to ensure seamless operations.Ensure Zenoss monitoring and management of systems are in place to minimize impact affecting customers or stakeholders from system downtime.Manage corporate IT infrastructure for optimal performance, reliability, redundancy, and scale.Develop and maintain a working knowledge of Zenoss products and services.Work with team to troubleshoot and resolve technical issues.Establish and maintain effective relationships with staff, peers, customers, and senior executives.Troubleshoot network performance issues, perform intrusion monitoring, and maintain a business continuity plan.Maintain compliance with audit requirements and keep all software licensing and maintenance contracts current.Install, validate, integrate, and support critical business system applicationsUnderstand reporting needs to maintain existing reporting capabilities while developing new tools and capability that drive business value.Develop efficient and effective solutions to diverse and complex business problem through strategic thinking and “hands-on” technical abilities. Formulate and execute the technology vision and direction of the organization’s Integration efforts.Provide technical expertise and direction through a deep understanding of technical architecture, quality, performance, scalability, reliability, availability, maintainability, and testability.Meet commitments and multi-task in a fast-paced work environment with a high-level of accuracy and efficiency.Present business solutions professionally and persuasively through strong communication skills and a solid understanding of end-user needs and requirements.

Austin, Tx, Us

• Develop LAN and WAN system plans to ensure that the network configuration corresponds to the company's plans for the future expansion and has the highest degree of performance at all times. • Ensures the efficient operation of file servers, communication workstations and backup systems as well as communication switches and equipment. • Plans and manages network diagnostics, including problem isolation, collection of traffic pattern statistics and traffic load levels. • Ensure ongoing network monitoring and troubleshooting. • Performs day-to-day network maintenance such as ensuring adequate file server space, virus detection and performing network backups. • Manages Sharepoint server and user provisioning and permissions• Manages Exchange Server and backups• Maintains and supports IP phone systems across all company locations• Troubleshoots network performance issues and maintains a disaster recovery plan.• Maintains data files and monitors system configuration to ensure data integrity.• Recommends upgrades, patches, and new applications and equipment.• Administers user additions, deletions and changes. • Installs, maintains and troubleshoots users' hardware and software. • Evaluates software for network use and upgrades. • Implements improvements to the network on an ongoing basis. • Installs and removes computer equipment. • Maintains inventory of equipment, related software and manuals.• Ability to carry out all policies and procedures as established by the team, department or company at large• Provide 24x7 support for all network and server systems that are pivotal to operations.

Austin, Tx, Us

• Develop LAN and WAN system plans to ensure that the network configuration corresponds to the company's plans for the future expansion and has the highest degree of performance at all times.• Ensures the efficient operation of file servers, communication workstations and backup systems as well as communication switches and equipment.• Plans and manages network diagnostics, including problem isolation, collection of traffic pattern statistics and traffic load levels.• Ensure ongoing network monitoring and troubleshooting.• Performs day-to-day network maintenance such as ensuring adequate file server space, virus detection and performing network backups.• Manages Sharepoint server and user provisioning and permissions• Manages Exchange Server and backups• Maintains and supports IP phone systems across all company locations• Troubleshoots network performance issues and maintains a disaster recovery plan.• Maintains data files and monitors system configuration to ensure data integrity.• Recommends upgrades, patches, and new applications and equipment.• Administers user additions, deletions and changes.• Installs, maintains and troubleshoots users' hardware and software.• Evaluates software for network use and upgrades.• Implements improvements to the network on an ongoing basis.• Installs and removes computer equipment.• Maintains inventory of equipment, related software and manuals.• Ability to carry out all policies and procedures as established by the team, department or company at large• Provide 24x7 support for all network and server systems that are pivotal to operations.

Austin, Tx, Us

• Participate in pre-install planning sessions with the client and project team.• Install, validate, and support the Accruent applications in the hosted and SaaS environments• Ensure production level systems are running at all times and have multiple levels of redundancy to meet committed SLAs.• Manage servers, applications, and databases for performance, reliability, redundancy, and scale.• Provide 24x7 support for all network and server systems that are pivotal to production.• Maintain a working knowledge of all Accruent-supported products and technologies• Perform day-to-day maintenance such as ensuring adequate file server space, virus detection and monitoring network backups.• Assist with the tactical implementation of any technology project and provide on-going technology support• Document environment topology and installation details• Write and develop scripts for automating repetitive tasks and making configuration changes.• Administer user additions, deletions and changes.• Troubleshoot network performance issues, perform intrusion monitoring, and maintain a disaster recovery plan.• Maintain audit compliancy and keep all software licensing and maintenance contracts current.• Plan for expansion of capacity and recommends upgrades, patches, and new applications and equipment when necessary.• Maintain data files and monitor system configuration to ensure data integrity.• Carry out all policies and procedures as established by the team, department or company at large

Austin, Tx, Us

• Participate in pre-install planning sessions with the client and project team.• Install, validate, and support the Accruent applications in the hosted and SaaS environments• Ensure production level systems are running at all times and have multiple levels of redundancy to meet committed SLAs.• Manage servers, applications, and databases for performance, reliability, redundancy, and scale.• Provide 24x7 support for all network and server systems that are pivotal to production.• Maintain a working knowledge of all Accruent-supported products and technologies• Perform day-to-day maintenance such as ensuring adequate file server space, virus detection and monitoring network backups.• Assist with the tactical implementation of any technology project and provide on-going technology support• Document environment topology and installation details• Write and develop scripts for automating repetitive tasks and making configuration changes.• Administer user additions, deletions and changes.• Troubleshoot network performance issues, perform intrusion monitoring, and maintain a disaster recovery plan.• Maintain audit compliancy and keep all software licensing and maintenance contracts current.• Plan for expansion of capacity and recommends upgrades, patches, and new applications and equipment when necessary.• Maintain data files and monitor system configuration to ensure data integrity.• Carry out all policies and procedures as established by the team, department or company at large

Austin, Tx, Us

Atlanta, Georgia, Us