George Marshall Email & Phone Number

New York, NY, US

Tempe, AZ, US

• Established a project management office. Developed metrics and KPI’s to drive process improvement, project execution and customer satisfaction. Implemented PMO governance and process to improve project transparency.
• Managed teams of 6 project managers, 6 Microsoft architects and engineers, 5 network architects, engineers, field engineers.
• Implemented tracking, accountability and KPI’s for pre-sales that improved scoping and contract creation throughput time
• Coaching, mentoring and training project managers, assisting them in driving 80 consecutive projects successfully.
• Manage and track all project budgets through project life cycle
• Develop templates for project documentation

North Ryde, NSW, AU

North Ryde, NSW, AU

• Enterprise level Project Manager, agile development projects that span 4 companies (Aristocrat, BigFish Gaming, Plarium and Product Madness) with stakeholders and team members in multiple countries (US, UK, AUS.
• Managed IT Security strategic portfolio, product roadmaps and product impacts, ensuring they translate into comprehensive engagement strategies.
• Established a test organization within IT with proper tools and governance to provide effective user acceptance testing and standards.
• Mentor and train project managers, in project engagement, documentation, delivery, and process compliance.
• Manages up to 5 different projects in construction, IT, and Global Information Security simultaneously, ensuring successful delivery and delighted stakeholders.
• Negotiate project scope, schedule and budget and forecast project estimates.

Phoenix, Arizona, US

• Program/Project Manager within the IT PMO Team. Detailed financial analysis using accrual accounting, working cross teams to collaborate and enable project success. Packaged software implementation, integration, and.
• Program/Project Managed/Delivered: ServiceNow, Interactive Voice Recognition, Online Power Outage Map, Meridian digital document repository, PeopleSoft
• Managed agile development project teams with multiple scrum teams coordinating interdependencies and managing risk
• ServiceNow New Implementation Program/Project Managed: Managed ServiceNow Implementation projects from Ideation through vendor selection and SOW approvals to requirements gathering, implementation, test, delivery and.
• Manage multiple service provider contracts with various billing cycles to ensure compliance and program success – moved away from T&M contracting to Firm Fixed vendor contracts with payable milestones to improve.
• Drive feature and milestone brainstorming sessions with technical service providers and customer stakeholders to elicit customer desired outcomes, translate to features and user stories, drive SOW development and.

Detroit, Michigan, US

• IT Project Manager, General Motors, Chandler, AZ 2014-2019 IT Project Manager working Customer Relationship Management and online shopping applications in agile and waterfall developmentProjects Managed/Delivered.
• Deliver over $20M in direct customer benefit every year as Project Manager for software development
• Successfully manage an infrastructure and security upgrade to update and lift and shift 23 applications with 12 project teams simultaneously earning the top-level GM Recognition Award for “It’s on Me, Be Bold and.
• Strategize, establish and integrate agile framework with all sprint ceremonies within enterprise PMO framework
• Lead daily scrum, sprint planning, backlog grooming, sprint retrospectives, testing and root cause analysis for software defects.
• Contributed to continual process improvement by providing measurable feedback and influence.

Fairfax, VA, US

• Systems Engineer, General Dynamics Mission Systems, Scottsdale, AZ 2013-2014Systems engineer on Military Intelligence C4I Systems
• Lead workshops and brainstorming sessions to elicit customer desired outcomes and translate into technical requirements
• Develop use cases, work flows, SysML models, system specification documents and data flow diagrams
• Analytical experience – gather business requirements, interpret business requirements into technical solutions
• Conducted end user workshops and demonstrations to improve customer centric design and usability of systemsTest Engineer/Test Manager, General Dynamics Mission Systems, Scottsdale, AZ 2007-2013 Systems test engineer.
• Develop test plans and test cases for complex hardware and software systems.

• Resolve issue with moisture causing directional antennas to freeze and fail in environmental testing that saved over $12M in rework and schedule delay resulting in a top-level award from the VP of Engineering
• Manage daily work of 10 Test Engineers in Systems and Environmental testing to ensure high level of quality and schedule adherence

Arlington, Virginia, US

• Maintenance Platoon Sargent, manage daily activities, career progression and performance of five junior leaders and 45 soldiers
• Manage maintenance, deployments and operations of the first surveillance drones (UAV’s), proving their effectiveness for military applications

Master'S Degree, Systems Engineering

Bachelor Of Science (Bs), Information Technology