Led technology roadmap for IT, CRM, and Business IntelligenceDeveloped reporting infrastructure using Fivetran, Hevo, dbt, and Tableau, enabling data-driven decision-makingReimplemented Salesforce ecosystem, integrating with core product for streamlined operationsEstablished IT processes for onboarding, security, and compliance (SOC II, Cyber Insurance)Implemented AI solutions, including LLM-powered chatbot for tax form processing

Directed a team of ETL, BI and visualization members responsible for harvesting, aggregating and presenting BI reporting to 500+ employees. Leveraged SSIS, MS SQL Server and Tableau as the primary technology stack.

Modernizing Medicine® is transforming how healthcare information is created, consumed and utilized in order to increase efficiency and improve outcomes. Our product, Electronic Medical Assistant® (EMATM), is a cloud-based, specialty-specific electronic medical record (EMR) system with a massive library of built-in medical content. Available as a native iPad application or from any web-enabled Mac or PC, EMA adapts to each provider’s unique style of practice and is designed to interface with hundreds of different practice management systems. Today, Modernizing Medicine provides specialty-specific offerings for the dermatology, ophthalmology, orthopedics, otolaryngology and plastic and cosmetic surgery markets. In 2013 Modernizing Medicine was listed on Forbes’ annual ranking of America’s Most Promising Companies.Direct an agile team of developers and analysts, responsible for providing analytics and reporting to all departments, using Qlik, Domo and direct delivery mechanismsDirect a team of Salesforce administrators and developersResponsible for initial 500-user Salesforce implementation at Modernizing Medicine, including integrations with Zuora, JIRA and Modernizing Medicine's Data WarehouseResponsible for data integrity between all internal systems

Modernizing Medicine® is transforming how healthcare information is created, consumed and utilized in order to increase efficiency and improve outcomes. Our product, Electronic Medical Assistant® (EMA™), is a cloud-based, specialty-specific electronic medical record (EMR) system with a massive library of built-in medical content. Available as a native iPad application or from any web-enabled Mac or PC, EMA adapts to each provider’s unique style of practice and is designed to interface with hundreds of different practice management systems. Today, Modernizing Medicine provides specialty-specific offerings for the dermatology, ophthalmology, orthopedics, otolaryngology and plastic and cosmetic surgery markets. In 2013 Modernizing Medicine was listed on Forbes’ annual ranking of America’s Most Promising Companies. Manage a team of engineers responsible for creating integrations between our EMA product for demographic, financial, radiology, pathology, ciinical and other transactions.Develop partner integrations on Mirth appliances and CE instances using sftp and socket-based communication.Administrator for locally-hosted SugarCRM installation.Championed, developed and administer Modernizing Medicine’s first data warehouse, bringing together data aggregated from seven production enviroments, SugarCRM and file-based sources. Used a combination of Talend ETL, JasperSoft reporting (including Mondrian OLAP) and Domo dashboards.

Interfaced with Operations leaders to define and prioritize business requirements for new in-house healthcare software.Interfaced with Users to define user requirements for same.Used previous Agile experience to act as Scrum Master during Chamberlin Edmonds' transition to Agile Software Development.Provided assistance to Electronic Data Interface team to help develop custom HL7 EDI interfaces for hospital integration.Provided assistance to Reporting Team with report migration from BOXI to Microsoft Reporting Services.Trained on .NET, C#, TFS Administration, Reporting Services, Mirth and SQL replication for increased value to EDI, Reporting and Development TeamsChampioned conversion of new application to iPad / Cocoa Touch platform around a Service Oriented Architecture for enhanced usability, maintainability and portability.Championed and executed conversion from Microsoft VSS to Microsoft TFS solution, increasing development efficiency and communication with offshore resources.

Determined need for additional/improved functionality for custom manufacturing software, including Finance Management, Product Management, Sales Management, Supply-Chain Management and Contact Relations Management modules. Designed appearance and functional specifications for module improvements.Interfaced with upper management, users and developers to schedule enhancements and oversee development (Agile).Performed QA testing with Seapine QA Wizard, Selenium and Watir automated testing toolsTrained and supported end-users on software changes.Quickly promoted into Software PM and QA role and moved this company to new automated testing solution upon evaluating currently-employed software suitesTrained on HTML, CSS, JavaScript, AJAX, jQuery, PHP and SQL-AJAX interaction for increased valueChampioned major interface changes for usability in custom project management software

Managed active low- and medium-volume prototyping projects from order to delivery, including SLA, SLS, Polyjet, FDM, Cast Urethane, CNC and sheet-metal processes.Analyzed 3D models and engineering drawings to ensure process compatibility prior to production.Communicated with suppliers, customers and management to ensure quality parts, on-time delivery, and a high level of customer satisfaction.Maintained highest level of capacity while maintaining highest customer service rating of all LV Project Managers

Lead Microsoft network engineer for Local and Wide-Area Windows NT networks on Ethernet 10MBps, 100MBps, Token Ring 4/16, POTS, and ISDN technologyNOS support (5-250 users) -- NetWare 3.x and 4.x; specializing in Windows NT 3.51 and 4.0Software and OS -- Windows 3.1, 95, NT 3.51, and NT 4.0; MacOS; UNIX variants; popular office applicationsHardware -- Compaq rack-mount, hard drive, memory, tape drive, scanner, printer, CD-ROM, etc. LAN/WAN -- Ethernet 10/100, CAT-5, Fiber optic cabling, ISDN, Windows NT RAS, NetWare ConnectEnabled CBS’s Microsoft Certified Partner recognition through Microsoft Certified Professional status

Supported a 25-user office utilizing NetWare 3.12, Windows NT 3.51, OS/2, Lotus Notes, and AS/400 servers; Windows 3.1, Windows 95, and Windows NT 4.0 Desktop operating systems; Microsoft Office, Lotus Notes, and custom reporting and contact-management applications running locally on Token Ring 16 and remotely on Windows NT RAS, Microsoft Mail Remote, and Lotus Notes remote access solutions. Provided all levels of hardware, software, OS and NOS support. Designed and implemented custom Lotus Notes applications for premium and shipment tracking.