Marshall Hendrix Email & Phone Number

Spartanburg, SC, US

Spartanburg, South Carolina

- Managed IT needs of 11 Hyatt hotels including domain controllers, network needs, PCI compliance, and user support for all hardware. Helped with other properties as time allowed.- Oversaw takeover/transition of a hotel in Chicago.- Learned Opera property management software so I could help hotel employees due to Opera’s support not resolving their.

Greenville, SC

Greenville, SC

As an RSE, it was my job to remotely support our clients' needs whether it was walking them through the process over the phone or having them remote me into their computer to fix the problem "hands-on." They called in with issues ranging from resetting passwords and creating user accounts/mailboxes/resource calendars to performing server/network.

Starting out, my primary responsibility was to take calls, get a ticket created for each call, and send it to the proper Engineering Team's board. If I had the time or if I immediately knew the resolution, I would address the ticket myself in order to take a little off of the Engineers' plates. As the months progressed, I was allowed more and more time to.

Greenville, SC

My colleague and I maintained all of the computers in the school, as well as the projectors and the printers. A typical day consisted of troubleshooting technical issues in our PCs, password changes, getting students logged on properly, imaging PCs, and troubleshooting wireless connectivity amongst the students with rights to it. Also, in a two to three.