Marshall G. Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Build Community Support: Engage residents and stakeholders through meetings, workshops, and social media campaigns to raise awareness and encourage participation in affordable housing initiatives.Collaborate with Stakeholders: Form partnerships with owners and managers of affordable housing to establish a community land trust focused on acquiring and preserving permanently affordable properties.Develop Affordable Housing Program: Create a program for accurate accounting of affordable housing units to advocate for reduced property tax bills, addressing the unique challenges faced by these properties.Leverage Community Land Trust Model: Establish the community land trust as a 501(c)(3) tax-exempt organization to ensure effective operations and long-term affordability.Advocate for Policy Changes: Collaborate with local government to reform regulations and incentivize the creation and preservation of affordable housing units.Engage in Education and Awareness: Promote programs that educate the community on affordable housing benefits and empower residents to advocate for their housing needs.

Chicago

Provide my expertise from my lived experience to help guide the CoC in shaping and funding programs and services for the homeless community in the City of Chicago.

Chicago, Illinois, United States

Assisted clients in obtaining benefits such as SSI, SSDI, SNAP, and Medicaid.Successfully secured SSI for three clients and SSDI for four clients.Resolved various issues related to Social Security and government benefits for multiple clients.Collaborated with contacts throughout the Chicago Metro area to expedite housing access, facilitating quicker placements than traditional waiting lists from major apartments and the Chicago Housing Authority

Lake County, Illinois, United States

This workgroup is set up to engage landlords, property managers, and real estate agents in working to provide housing for the homeless in Lake County, IL I am a member of three subgroups (Content, Marketing, and Fundraising). I have helped to craft the message to landlords, market the event thru social media, and contacted local businesses to raise money to fund the events.

Lake County, Illinois, United States

The Community, Engagement, Advocacy, and membership Committee helps to provide guidance to the Coalition about all areas surrounding Homelessness in Lake County, IL As a member with lived experience I helped to give a voice to the homeless to a group that provides services to the homeless.

Lake County, Illinois, United States

Supported efforts to end homelessness for nearly 1,000 individuals in Lake County through collaboration and capacity building among nearly 20 member agencies.Assisted in monitoring system performance and identifying areas for improvement to develop effective solutions.Enhanced organizational capacity by creating staff training programs, developing digital media marketing templates, and fostering long-lasting relationships with individuals experiencing homelessness.Contributed to the coalition's mission of creating sustainable change in the community's approach to homelessness.

United States

I have helped several local artists and independent contractors to get set up on Quickbooks.Provided guidance to artists to be able to better keep control of costs and properly price their artwork.Assisted artists with taxes that need to be paid to various states that they sell their artwork in at fairs.

Las Vegas, Nevada Area

Tutored Kindergarten through 5th-grade students in reading, providing individualized support.Successfully helped 16 out of 18 students improve their reading levels from 1-2 grades below to 2 grades above their grade level from September to December. The remaining 2 students reached one grade level above.Currently tutoring 20 students from January to May, with notable progress observed as students advance from 1-2 grades below to at their expected reading level.Worked primarily with a diverse group of students, approximately 90% of whom are native Spanish speakers. Despite being legally blind and nearly deaf, effectively communicated and facilitated significant improvements in reading skill

Las Vegas, Nevada Area

• Responsible for daily operations of insurance replacement accounts with primary responsibility as virtual team leader for Hertz service reps in NJ, OK, CO & CA• Increased customer service levels from a low NPS score of 31 to a high of 75 by coaching & mentoring branch employees receiving 2nd highest for Hertz in the United States• Developed & implemented a training system & trained new insurance adjusters in the use of Hertz Insurance Replacement Systems• Created fact sheets for branch employees to use for CSAA insurance platform that became the model used throughout the US• Assisted in completing virtual team manager training program that allowed Hertz to have home based reps providing the highest level of customer care

Vernon Hills, Il And Las Vegas, Nv

• Provided liaison support between sales, service, collections & logistics for Gaming Division in opening 5 resorts/casinos in addition to major support operations for opening of City Center & MGM Mirage Corporation• Managed major accounts including gaming & luxury hotels in the collections department• Assisted management with establishing credit lines with new & existing customers by researching company finances & outstanding collections working directly with Accounts Payable

Libertyville, Il And Auburn Hills, Mi

• Contacted customers & educated them regarding end of lease options• Revamped customer service & collections role to create specialists & provide better service by establishing back-up for every team which included repossession, skip tracing, insurance verification, settlement of debt & total loss statement• Developed special group to stop ID fraud & car theft by working with government agencies• Created new revenue stream for the company by using tax write-offs & collections to maximize both tax savings & profits from an area that was considered a loss to the company• Assisted in setting up auction website for dealers to purchase leased cars which saved the company money by avoiding too many cars going to public auction

Worked on 4 different call center campaigns (eToys, SmartEnergy, Sotheby’s and Skillgames); Key Accomplishments:• Acted as the Temp Coach and supervised the eToys campaign and responsible for managing 15 call center agents.• Supervisor for SmartEnergy for customer focused email communications. • Educated customers and acted as proxy for them during live Sotheby’s online auctions.

Northbrook, Il

Oversaw the operations of the claims department and handled all claims for both vendors and customers.Key Accomplishments:• Met with customers on behalf of sales team to assist with working out problems using ISO 9001 protocols. • Assisted with the auditing of procedures to maintain compliance with ISO standards.• Streamlined claims between the company and vendors by making them faster and easier, as well as decreasing turnaround time. • Increased recouping the costs of materials from the mills, starting from 33% and growing to 98 %.

Certificate, Paralegal Studies

Master Of Business Administration - Mba, Business Administration And Management, General, 3.63

Accounting Certificate And Quickbooks 2015 Certified, Accounting

Ba, Bus Admin

Activities and Societies: Magna Cum Laude

Business/Commerce, General, 3.5

Computer Engineering

Activities and Societies: Wrestling