Marshall Michael Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

1. Building the Agri and Commodity Space: I spearhead the development of the Agri and Commodity sector, focusing on creating a robust infrastructure for FTL operations. This includes setting up systems and processes tailored to the unique needs of agricultural and commodity logistics. I work closely with cross-functional teams to design and implement strategies that address the specific requirements of this sector, such as seasonal demand fluctuations and perishable goods handling.2. Optimizing Capacity and Margins: A key aspect of my role is to enhance capacity utilization and improve profit margins. This involves:Capacity Optimization: I analyze data to identify inefficiencies and opportunities for maximizing load capacities. Margin Improvement: I focus on cost management and revenue enhancement strategies. This includes negotiating favorable terms with suppliers, optimizing fuel consumption, and leveraging technology to streamline operations. 3. Building Capacity on Lanes: I am responsible for expanding our operational capacity on key lanes to ensure reliability and clarity in our service offerings. This involves:Lane Development: Identifying and developing new lanes that align with market demand and operational capacity. I evaluate potential routes and strategically expand our network to meet growing demand and improve service delivery.Operational Clarity: By establishing clear metrics and performance indicators, I provide better visibility into our operations.4. Launching New Clusters: I lead initiatives to explore and penetrate untapped markets by launching new clusters that have not been previously addressed by major players. This involves:Market Research: Conducting thorough research to identify potential areas for growth and assessing market needs. I analyze local conditions, competitor presence, and demand patterns to inform our entry strategy.Strategic Partnerships: Building relationships with local stakeholders.

Mumbai, Maharashtra, India

As the Regional Head of Operations for the Maharashtra, Gujarat, and Goa regions, I am entrusted with overseeing the entire Profit and Loss (PNL) landscape of this dynamic and expansive territory. My role encompasses a wide spectrum of responsibilities that collectively contribute to the strategic direction, operational excellence, and overall profitability of the region.Acquisition and Farming:One of my primary tasks is spearheading the acquisition efforts, seeking out new business opportunities, and fostering strategic partnerships that align with the company's growth objectives. By leveraging a deep understanding of the market trends and customer preferences unique to each state, I ensure that the portfolio of clients and partners continues to expand. Team Building and Leadership:An essential facet of my role is cultivating a high-performing, collaborative, and motivated team. I believe in leading by example, encouraging innovation, and providing mentorship to my team members. By fostering a culture of excellence and continuous learning, I empower my team to excel in their respective roles and collectively contribute to the overarching success of the region.Cost Control and Profitability:With a keen eye on financial metrics, I implement robust cost control measures without compromising quality or customer experience. I analyze financial data, identify areas for optimization, and formulate effective strategies to enhance profitability. By closely monitoring key performance indicators, I make informed decisions that drive revenue growth while maintaining a healthy bottom line.Strategic Vision and Execution:As the driving force behind the regional operations, I am responsible for translating high-level corporate strategies into actionable plans tailored to the nuances of each state.

• Arranging transport of goods and tracking orders to ensure timely delivery.• Business acumen: Understanding how markets work and adapting the same quickly.• Conducts market research and competitive analysis to identify growth opportunities• Effective influencer who can make persuasive argument with internal and external stake holders.• Heading daily operation to ensure 100% reliability and achieved 98% fulfilment rate.• Understanding the target market and analyzing trends in order to make informed buying decisions• Coordinating with Business Units.• Resolve complex problem and break it down to smaller digestible chunk.• Prepares daily, weekly, monthly, and quarterly reports to analyses performance and make improvements• Elevated customer satisfaction ratings by providing speedy resolutions.

Mumbai, Maharashtra, India

Fulfillment Management: Oversaw end-to-end fulfillment operations, ensuring timely order processing, accurate inventory management, and efficient order dispatch.Margin Enhancement: Implemented strategies to improve profit margins, including pricing optimization, cost reduction initiatives, and vendor negotiations.On-Time In-Full (OTIF) Performance: Maintained a strong focus on achieving and exceeding OTIF targets, reducing delivery delays, and enhancing customer satisfaction.Proof of Delivery (POD) Collections: Managed and streamlined the POD collection process, reducing outstanding PODs and ensuring accurate records.SLA Monitoring: Monitored and enforced Service Level Agreements (SLAs) to meet customer expectations and contractual commitments.Technology Implementations: Successfully introduced and integrated new technologies and systems to enhance operational efficiency and visibility.Bidding Platform Utilization: Utilized bidding platforms to secure favorable rates and contracts with logistics partners, optimizing costs.Partner Payments: Managed partner payments and settlements, ensuring timely and accurate disbursements.Revenue Confirmation: Oversaw revenue recognition processes, verifying and confirming revenue streams in compliance with accounting standards.Profit and Loss (P&L) Analysis: Conducted regular P&L analysis to assess the financial performance of the region and identify areas for improvement.Network Optimization: Strategically optimized the regional distribution network to reduce lead times, transportation costs, and improve overall efficiency.Cost Optimization: Implemented cost-effective measures, such as route optimization, fuel efficiency programs, and resource allocation, to reduce operational costs.Operating Expenses (OPEX) Management: Effectively managed OPEX budgets, ensuring expenses were in line with financial targets and objectives.

Mumbai Area, India

▪Strategy: Responsible for leading strategic projects and process excellence projects to drive efficiency in business transactions▪Team Management: Building, Managing and Mentoring a team of 100 people.▪Product Development: Build a robust app along with product tech team for our partners, and ensure adoption of the it Pan India▪Managing Internal & External Stakeholders: Liaising with Sales, Operations and Tech teams to run the business smoothly▪New Initiatives: Started EV team from scratch, did market research to check feasibility of Commercial Electric Vehicles in last mile deliveries, conducting pilots with clients and OEMs, onboarding the OEMs and asset leasing companies’ basis varied requirements

Mumbai Area, India

• Successfully established a capacity expansion project (soap manufacturing, Personal care plant)• Was instrumental in setting up High speed packaging machine to increase the production output of the plant.• Member of EEM pillar in WCM audit.• Responsible to Production planning and capacity planning.• Responsible for Maintenance, Safety, Quality and Manufacturing Excellence System.• Ensuring Health, safety of employees and compliance to Environment safety. Work on behavioral safety to strengthen safety culture. • Liaising with R&D, SUIT, Planning and UEnS (Engineering Services) teams for new projects, product trials and ensure innovation OTIF.• Worked as WCM coordinator and led Autonomous Maintenance, Early Equipment Management and focused Improvement pillars during the tenure across site.

Bachelor Of Technology - Btech, Mechanical Engineering, 8.45

Activities and Societies: 1. Awarded with Nirav Modi Scholarship for academics and grades 2. Represented college in various debate.

Pgdm, Logistics, Materials, And Supply Chain Management, A

Diploma In Fabrication And Erection Engineering, Manufacturing Engineering, 89.54

Activities and Societies: 1. Topper of college for all four years of Diploma. 2. Best speaker in various debate competitions. 3. Student.

Ssc

Activities and Societies: 1.Best NCC leader of the year 2006-2007.