~Grow company brand within temperature-controlled storage and transport markets.~Craft marketing strategy to connect client needs to value add of the Climate Crate and Climate Crate Flex.~Engage clients via market social media, trade shows, and collaborative solutioning for mutual success.

~Established and led a specialized packaging department focused on increasing high performance growth by enhancing oversight and inventory controls for 40,000 temperature-controlled shipping containers. These containers included GPS-tracked devices and both single-use and multi-use solutions, spanning operations across the United States and Canada. ~Strategic oversight of the optimization of packaging supply logistics with cost reduction initiatives by collaborating closely with internal divisions and bulk air freight providers. This resulted in heightened efficiency and tighter control over the movement of critical packaging supplies. ~Subject Matter Expertise (SME) in specialty packaging solutions: As a recognized authority, I not only designed and delivered engaging client-facing presentations during company open house events but also contributed to training curricula. Sparked enthusiastic client engagement paving the way for follow-on meetings with sales staff. ~Lead negotiations for financial efficiency in contracts with carriers, optimized packaging materials, and implemented efficient inventory management practices. Efforts contributed to cost reductions without compromising service quality.

~Created a new service lane US-Pago Pago for temperature control product achieving operational excellence. Developed partners with air carrier, and agents; set handling route to minimize delays that risk temperature. ~In-house at client site supporting shipments of transplant stem cell material contributing to lives saved. Moved material at a temperature of –196C in liquid nitrogen shipping containers. SOPs for procedures, different containers.

~Motivated, managed, and developed a team of (7) operations specialists covering service lines in ocean, air, foreign-foreign, and small parcels. ~Evaluated and onboarded national less-than-truckload vendor; enhanced client service levels with improved responsiveness and reliability, optimized transportation costs with negotiated favorable terms, and were able to implement robust monitoring and reporting, ensuring compliance with service expectations and KPIs.

~Managed the air freight growth in Minneapolis market through international lanes (import/export), to include ground and ocean exports for key accounts. ~Improved revenue with expanded express integrator services (DHL/UPS Air Freight), increasing client cost options and growing branch services increasing control to client’s supply chain decisions. ~Added customs service, Importer of Record (IOR) for export customers; value-add to reduce client's customs clearance time for quick to market projects and enhanced revenue. Removed cost to client for in-country presence reducing global expansion costs and setup time to enter new markets.

~Project Manager for Request for Proposal (RFP) with 19 carrier participants for $2.3M global freight spend for Ocean, Air and customs brokerage services covering over 60 import/export/intra-regional lanes across (11) countries. ~Drove implementation of a Purchase Order (PO) Management system with Expeditors. Collaborated with IT to build an implementation plan; a first for DDS interface to manage data interface and increase supply chain visibility. ~Company SME about Puerto Rico import duty regulations. Developed and managed the implementation of the transport process collaboratively with compliance team to educate customers about Puerto Rico laws related to usage tax payment.

~Managed overseas factory-to-DC supply chain. Zero cargo claims in first 9 months of managing shipments due to focused team oversight through training and supply chain process development to customer needs & expectations. ~Mastered the new transportation management system within 3 months as first “Live” user. Created first customer user manual, lead (3) live training seminars. ~Created a robust Landed Cost report to the purchase order level. Accounted for all direct costs, customs duties, and freight costs leading to significant cost visibility and accuracy driving improved client supply decisions.

~$25,000 cost reduction through negotiated truck rates for three product loading facilities.~Created weekly load plans to execute 120+ truckloads at six warehouses across three states.~Developed key relationships with truckers & warehouses to meet shipment needs. Resulted in quickly identifying & resolving performance issues and gaining their insight for improvements leading to a higher level of successful loads.

~Received Target Transportation 2007 and 2008 “All-Star” Award for performance excellence.~Guided development of strategic operation goals with organization teams in (6) Latin American and (9) China offices. Led to a 4% increase in team’s performance score; averaged above 96% across 12 performance indicators against Target’s benchmark of 100%.~Developed detailed Standard Operating Procedures covering Target’s supply chain from factory to U.S. ports; allowed for proactive budgeting and creation of short- and long-range plans to aid in shifts in supply chain capabilities.~On-site project manager collaborating on Target’s $13M, three-year development, and four phase activation of their in-house Overseas Transportation Management system covering cargo planning, customer service, and cargo visibility.

~Managed staff and conducted mentoring and annual performance reviews, professional development programs, and task assignments. Mentoring efforts lead to (5) promotions during my supervisor assignments.~Team leader of a simulated evacuation of 80,000+ personnel across five military bases and four countries in the Pacific basin during bi-annual military training exercise in Japan~Team leader of recognition program for 250+ people over five units; contributed to curriculum user training sessions.