Develop & execute MSC’s go to market strategy partnering with GPO’s & marketplaces

Children's clothing boutique

- Sales and Operations Management for multiple Global Services Accounts- Increase profitable revenue growth by introducing new services and increasing demand for existing services.- Maintain client relationships with executive levels and key stakeholders.- Full operational responsibility to include resource utilization, materials management, equipment, asset and inventory management and internal control.- Human resource management - sourcing, selection, training, career progression, performance management and adherence to policy.- Oversees the delivery of contracted services according to contract Service Level Agreements with an in-depth understanding of the financial and technical methods of operating the business.- Two levels of direct reports

Manage operational performance of the New England sales team to achieve business objectives in the areas of:-Revenue and Expense, with focus on office business, managed services and driving new business opportunities. -Retention of existing major account clients and managed service accounts -Productivity and Participation-Profit growth-Customer Satisfaction-Employee Motivation & Satisfaction- New England Region

 Deploy strategy to sell Global & National New Business Services Agreements to Xerox and non-Xerox clients headquartered with in New England/ NY Metro region. Subject matter expert for presenting the Xerox Business Services value proposition to executive level decision makers Package comprehensive new business deals which could include third party hardware & software, onsite management, process improvement, consulting, and Xerox technology. Encourage general line sales competency in Business Services via lunch and learn sessions, travel days, personal website, newsletter, etc. Ability to foster and maintain cross-functional relationships with management, peers, support personnel, and clients.

 Managed operational performance of the 20 direct and various virtual members of a national team to achieve business objectives in the areas of Revenue and Expense, Profit Growth, Days Sales Outstanding, Customer Satisfaction & Employee Motivation & Satisfaction Managed domestic contracting and fulfillment processes for client Led the development and implementation of coverage strategies for the account. Developed customer focused business plan to develop customer value proposition and for opportunity identification Identified and developed business relationships with key influencers and decision makers at corporate level of the client organization Ensured 100% coverage of buying decisions through the effective and timely engagement of appropriate resources Ensured placement and implementation of strategically relevant solutions that enhance Xerox value to client organization Managed relationships with key internal stakeholders, Grew monthly client annuity 850%

 Grew independent agent sales organization from $600K to $3M annual sales In charge of sales hiring, training and development (13 reports) Formulated policy and procedures Target marketing & penetration through incentive and promotion programs P&L financial reporting & accounting/ payroll Facilities management contract negotiations