Marsha Pollard Email & Phone Number

London, United Kingdom

- Working across the IT and Digital Departments to deliver projects, from internal systems to global websites- Liaising with the WaterAid federation’s member countries on the introduction of website improvements- Working with the New Product Development Team and an external development agency to build the new Fempowered subscription brand through improvements to its eCommerce platform (hosted on Shopify)- Managing the roll-out of our Drupal website template to WaterAid’s Country Programmes in Africa and coordinating the provision of training and assistance for the set-up of their own online presence

Coventry, United Kingdom

- Overseeing projects for the online booking system used by customers for booking campsite pitches- Managed a number of projects as part of a programme of work to migrate the company’s websites from multiple systems and providers to one consolidated platform for improved stability, performance and UX- Managing plans with the use of Microsoft Projects, tracking of risks, assumptions, issues and dependencies- Reporting status of projects to key stakeholders, including budget, milestones and risk mitigation

Coventry, United Kingdom

- Managing development projects and ongoing support for the Club’s iOS and Android Apps- Liaising with colleagues company-wide to ascertain requirements during project initiation- Briefing external agencies, overseeing wireframes, designs, documentation, development and testing- Continually reviewing the Club's digital environment to identify opportunities for new developments- Use of numerous Content Management Systems for content updates, support and configuration

Warwick Castle

Lighthorne, Warwickshire

- Social Networking: Delivering daily news posts, prospecting potential customers, managing complaints.- PPC Advertising: Producing proposals for clients. Creating, managing and optimising campaigns.- SEO Copywriting: Writing original content for automotive clients to promote their products and services

Warwick

- Project managing the customisation and rollout of software for all clients in the UK business- SEO Copywriting and Content Management in php and html for relaunch of B2C website- Account coordination for B2B accounts, incl. Jessops, for promotions, and bespoke projects- User acceptance testing, marketing and launch of Jessops Mobile Apps for Android, iPhone and iPad

Derby, United Kingdom

Design of brochure for Nuffield Health’s Centre of Excellence in Derby, with the inclusion of my own photography of the hospital facilities.

Greater New York City Area

- Lead User Acceptance Tester for Citi Private Bank Mobile Apps on Apple iPad and iPhone- Coordination between Internet Strategy Team and Mobile Development Team on Mobile projects- Marketing for Citi Private Bank Client Website and Mobile Apps including website metrics and analysis• Managing launch of the first Private Bank App and communicating with Citi Private Bankers worldwide

- Online social networking through building a MySpace profile for DMF and attracting members to join - Live music events management, including venue coordination and gaining local sponsorship deals

Bournemouth, United Kingdom

- Busy front desk role involving providing customers with information, advice and ticketing services- Updating online events; arranging promotional material; assisting in launch of Acivity Booking Centre

- Project management of marketing material design and production for group travel organisers- Day-to-day communication with group travel organisers via phone, post and email correspondence- Representing The National Trust at trade exhibitions, organising promotional material and travel- National campaigns, e.g. 2008 Heritage Open Day; project management of online training module

German Studies, Post-Beginners

French, Intermediate

Pgc International Business Practice, Business, Marketing

Ba Leisure Marketing, Tourism, Marketing, Business