Marsha Archibald Email & Phone Number

Decatur, Georgia, United States

• Greets visitors and callers and handles their inquiries or refers them to the appropriate employee.
• Takes and routes messages.
• Performs routine typing and generates correspondence.
• Opens and distributes mail; prepares and mails outgoing correspondence.
• Sets up organized files for correspondence, ensuring easy retrieval.
• Operates standard office equipment.

Atlanta, Georgia, United States

Retail & Servicing: partner with enterprise commercial teams as well as frontline teams in rethinking Res processes related to retail & servicing experiences like ticketing/fees, branded products, refunds, customer segmentation & loyalty.Operations & Care: Partner with operational teams as well as frontline teams in rethinking Res processes related to.

Atlanta, Georgia, United States

• Answer inbound calls and greet customers.
• Determine scope of customer issue in an effective and professional manner.
• Manage credit card processing when necessary.
• Effectively resolve customer issues in a timely manner.
• Properly document all customer interactions.
• Adhere to quality standards determined by the company.

Atlanta, Georgia, United States

Assisting in developing and implementing plans and goals for the department.Working with the director to coordinate and supervise daily operations.Ensuring compliance with regulations and internal policies.Monitor attainment of objectives.Undertake staffing responsibilities (hiring, training, evaluating etc.).Assist in budgeting and monitoring.

Atlanta

Awarded Parent/Teacher Association Excellence Award; for outstanding support and dedication to the students of North Clayton High School.Established, organized, and maintained files, records, and reports.Created memos, reports, spreadsheets, exhibits for presentations and applied basic administrative skills to perform standardized duties.Intermediate ATS.

Atlanta, Georgia

Provide fast, friendly service by actively seeking out to customers to assess their needs and provide assistance.Having an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project.Know how to greet, qualify, recommend and close every customer in their department, and know.

Newnan, GA

Managed a team of 10 in-house ensuring they delivered high-quality customer care on adaily basis.ServSafe Certified.Maintained and organized databases of customer information to ensure personalizedservice.Ran all sales reports while maintaining reasonable labor percentages.Quickly and effectively solve customer challenges.Received “Manager of the Year”.

Business, Management, Marketing, And Related Support Services

Dental Assisting/Assistant