Marsha Thomas, Csm Email & Phone Number

Conyers, Georgia, United States

Designed high-impact digital and blended learning solutions utilizing adult learning principles that support the organizational goals. Revamped and transformed operations by streamlining communication among stakeholders to receive real-time data. Facilitated and managed learning initiatives and project migrations during reorganization and rebranding, including, but not limited to the development of the organization's Learning Management System, website, and marketing plan. Introduced the Sprint… Show more Designed high-impact digital and blended learning solutions utilizing adult learning principles that support the organizational goals. Revamped and transformed operations by streamlining communication among stakeholders to receive real-time data. Facilitated and managed learning initiatives and project migrations during reorganization and rebranding, including, but not limited to the development of the organization's Learning Management System, website, and marketing plan. Introduced the Sprint Framework to handle projects effectively and more efficiently. Led stand-ups, sprint refinements, planning, review, retrospectives, and removed impediments. • Drove project execution by tracking project activities, eliminating scope creep, and communicating with stakeholders to ensure projects were on time and within budget. • Deployed the Scrum Framework and guided teams to achieve a 50% improvement in project completion rates by effectively managing backlogs and new project initiatives.• Conducted training sessions for the onboarding of new hires and volunteers, yielding a 25% increase in efficiency during the transition period. Show less

Silicon Valley California

Implemented Scrum and Agile framework. Collaborated with the Product Owner to enhance, plan, and clear product backlog items through daily stand-up meetings, sprint planning, sprint review, and sprint retrospective meetings. Eliminated impediments and barriers that stop developers. Informed velocity and sprint development through burn-down charts. Key Achievements:• Designed, built, integrated, and tested Sprint backlog items in Content Management System (CMS).… Show more Implemented Scrum and Agile framework. Collaborated with the Product Owner to enhance, plan, and clear product backlog items through daily stand-up meetings, sprint planning, sprint review, and sprint retrospective meetings. Eliminated impediments and barriers that stop developers. Informed velocity and sprint development through burn-down charts. Key Achievements:• Designed, built, integrated, and tested Sprint backlog items in Content Management System (CMS). • Implemented and maintained agile metrics to track team performance, identify bottlenecks, and drive process improvements. • Cultivated a collaborative and psychologically safe environment within a diverse, international team spanning different continents and cultures. Show less

Greater Atlanta Area

Led infrastructure project initiatives overseeing the deployment and maintenance of Fiber Optic Interface terminals within assigned territorial zones. Managed equipment procurement and solutions for telecom digital networks, collaborating with vendors such as Cisco Systems, Ericsson, Fujitsu, Commscope, and others. Orchestrated daily task allocation for digital technicians, ensuring efficient coordination with construction, outside plant, and utility providers for testing and project delivery… Show more Led infrastructure project initiatives overseeing the deployment and maintenance of Fiber Optic Interface terminals within assigned territorial zones. Managed equipment procurement and solutions for telecom digital networks, collaborating with vendors such as Cisco Systems, Ericsson, Fujitsu, Commscope, and others. Orchestrated daily task allocation for digital technicians, ensuring efficient coordination with construction, outside plant, and utility providers for testing and project delivery. Leverage Excel for extensive data analysis, ensuring optimal performance and proficiency. Consistently achieved on-time and within budget project completion.• Managed large-scale structured cable and data network rollouts, demonstrating proficiency in handling complex project requirements. • Conducted extensive audits and analyzed equipment utilization to recover over $1,000,000 annually in revenue previously lost in accounts receivable.• Boosted supply chain efficiency through strategic logistic solutions, including enhancements to inventory management, leading to a 20% reduction in inventory holding costs. Show less

Atlanta Metropolitan Area

Controlled the deliverables of telecom system installations with clients such as the School District of South Carolina and Georgia. Led projects of all telecom initiatives of large and enterprise accounts such as Coca-Cola and Bank of America. Initiated, planned, executed, and successfully closed out each project. Collaborated with cross-functional teams to ensure the success of the ‘end to end’ technical and solution delivery of the IT Network architecture. • Completed over 300 projects… Show more Controlled the deliverables of telecom system installations with clients such as the School District of South Carolina and Georgia. Led projects of all telecom initiatives of large and enterprise accounts such as Coca-Cola and Bank of America. Initiated, planned, executed, and successfully closed out each project. Collaborated with cross-functional teams to ensure the success of the ‘end to end’ technical and solution delivery of the IT Network architecture. • Completed over 300 projects within a 2–5-year contractual timeline by upgrading outdated equipment and enhancing network performance and firewall protection. • Identified gaps in cross-state operating procedures and partnered with subject matter experts to create and implement project plans to streamline operations. •. Delivered a measurable improvement of over 30% in project delivery through strategic planning and process streamlining, resulting in reduced costs and accelerated project delivery timelines. Show less