• Generated sales leads from customer enquiries.• Addressed complaints from customers by empathising, providing solutions, and following up to ensure satisfaction.• Advised customers appropriately about the products based on their needs.• Forecasted stock order to maintain an adequate stock level in the store.• Reconciled invoices against purchase orders in order to update prices and quantities.• Managed daily cash account and banking activities.• Responded to any internal and external queries regarding accounts, invoices and products.• General office management, such as ordering stationery and shop necessity.• Other duties as assigned by store manager.

• Replenished merchandise according to store merchandising layout in a timely manner• Assisted customers to find products.• Ensured all labels and tags matches to merchandise

• Monitored payments and expenditures, including invoices, payroll, and purchase orders.• Reconciled journals by verifying entries and comparing systems reports to balances.• Scheduled pay checks and ensured payments is received for outstanding credit.• Responded with suppliers enquiries regarding finance.• Maintained historical records.