Acting on behalf of Opportunities for Ohioans with Disabilities (OOD) as the Deputy Director (CIO)o Works with IT managers to plan, direct & evaluate Statewide Information Technology (IT) support operations (e.g. Network, Applications, Help Desk, Contractors)o Provides guidance, supervises & evaluates IT Managers & assigned staff ensuring accountabilityo Sets comprehensive goals for IT performance & growtho Directs corrective action & implements operational changes & processes for improvement of IT staffing, support operations & service deliveryo Collaborates with Executive Director and Deputy Directors of sensitive matters related to service delivery, contracted services &/or services provided.o Reports on key projects statuses for OOD Executive Team & other staffo Responds to inquiries regarding the IT program & resolve concerns as needed o Oversees and manages enterprise project programs & oversees related project plans

o Serves as IT senior manager and Chief Technical Officer to direct, oversee, and manages all aspects of Systems Management and team involving analysis & design of large, complex automated information systemso Acts on behalf of Opportunities for Ohioans with Disabilities (OOD), the Information Technology (IT) Deputy Director (CIO) for various initiatives when applicableo Oversees and responsible for collaboration and participation efforts with State of Ohio Office of Information Technology (OIT), all OOD offices, Social Security Administration (SSA) & all Health & Human Services (HHS) agencies to ensure proper services are available in a timely, adequate & reliable manner through both physical interconnected, network infrastructures & appropriate secured cloud-based services o Leads IT strategic operational planning by fostering innovation, prioritizing IT initiatives and coordinating the evaluation, deployment, management of current and future IT systemso Leads, directs, and informs IT staff (e.g., help desk/support, software development, contractors) in a timely manner of changes in IT Systems Architecture standards of directiono Participates in preparation of IT budget, long-range planning (e.g. assesses & communicates risks associated with new technologies, IT projects investments, provides clear rationale for investments & metrics for return on investments,)o Contributes ideas/solutions toward enhancements including stabilizing and safeguarding all information provisioned to OOD as gatekeeper o Collaborates with other agencies IT professionals to form shared services between agencies that includes attending meetings and serving on committees (e.g. OIT to establish statewide IT standards)o Maintains relationships and manages contracts with external vendors

o Acting on behalf of Opportunities for Ohioans with Disabilities (OOD) as the Deputy Director (CIO)-Interimo Works with IT managers to plan, direct & evaluate Statewide Information Technology (IT) support operations (e.g. Network, Applications, Help Desk, Contractors)o Provides guidance, supervises & evaluates IT Managers & assigned staff ensuring accountabilityo Sets comprehensive goals for IT performance & growtho Directs corrective action & implements operational changes & processes for improvement of IT staffing, support operations & service deliveryo Collaborates with Executive Director and Deputy Directors of sensitive matters related to service delivery, contracted services &/or services provided.o Reports on key projects statuses for OOD Executive Team & other staffo Responds to inquiries regarding the IT program & resolve concerns as needed o Oversees and manages enterprise project programs & oversees related project plans

Music Producer/Composer for Sync LicensingCredits: VH1, Bravo o Skilled in utilizing multi-track DAW sequencing for music, film, sync licensing and tv productions (Protools, Logic Pro, Cubase, Reason, FL Studio)o Composite Modeling for TV/Filmo Music Composingo Songwritingo Mixingo Masteringo BMI affiliate (Writer and Publisher)

o Leading and managing a team of 12 Information Technology Professionals (Employees/Consultants)o Serves as Microsoft 0365 Service Manager for the entire State of Ohio including overseeing the portfolio of 0365 products and services. o Overseeing 80,000 emails accounts for the State of Ohioo Focus on adoption of new services to increase revenue within existing and new client base throughout State of Ohioo Managing and overseeing currently 60+re-engineering projects that consist of systems migrations, domain controller upgrades, email migrations to cloud based, skype for business implementations, eDiscovery, Email Security (Zix), AirWatch, (MDM) MOBI implementations, OneDrive, and a host of infrastructure related projectso Managing the recruiting and training of new hired team members and consultants in a rapidly growing departmento Work with Customer Service desk to resolve customer issues, restore uptime and mitigate performance issues and provide root cause analyses reportingo Providing CapEx, OpEx, and labor forecasts where applicable; assisting and working with senior management in preparation of the annual budget for departmental and infrastructure related projects.o Strong communicator with customer focus, proven relationship management skills, and the ability to influence and work with managers and employees at all levelso Excellent organization, planning and decision making skills essential, has the ability to balance the needs of the business and the employees, while meeting the requirements of the organization policies and procedureso Strong team player, adaptable and flexible, ability to work across cultures and regionso Ability to see the big picture and contribute to global processes within a fast paced, constantly changing environmento Self-motivated and results oriented with the ability to innovate, particularly in the areas of policy development and system-based processeso Strong vendor management skills

o Lead and managed a team of 15+ Information Technology Professionals o Managed the overall administration of VMware/Windows/Linux infrastructure systems, storage, network, database, and business continuity and disaster recovery engineering, and architect infrastructure teams, members of employees and consultants, who support critical IaaS/SaaS infrastructure in accordance with organizational policies and goals.o Managed the recruiting and training of new hired team members and consultants in a rapidly growing department. o Directed and engaging in efforts to research, plan, and design implementations of technologies to fulfill requirements as requested by governance and the business departments within the organizationo Setting the company’s overall infrastructure architecture standards and practices. o As part of IT management team, determined infrastructure project roadmaps based on growth and new business/customer requirementso Tracked and managed capacity and performance of the infrastructure; ensuring operating standards are measured and met. o Worked with other technical departments to resolve customer uptime or performance issues. Provide root cause analyses of infrastructure issues to senior management by compiling detail reports o Worked closely with Communication/WAN and Application Integration departments on DevOps projects and production deployments. o Ensured the infrastructure and infrastructure-related processes meet all mandated security and compliance standards while working with the security officer for initiatives. o Provided CapEx, OpEx, and labor forecasts where applicable; assisting and working with senior management in preparation of the annual budget for departmental and infrastructure related projects. o Relied on 20+ years of extensive experience and judgment to coordinate, plan and accomplish organizational goals. o Recognized new developments in information systems technology, and anticipate organizational modifications.

Providing leadership, management of salesforce tasks, and technical support to the VMware Commercial Sales Team of 5 account executives in pursuit of cloud infrastructure business opportunities. Accelerating and closing business within a geographic territory or defined set of accounts. Promoting a common vision, developing goals, objectives, priorities, strategic and operating plans to assist customer within strategic commercial accounts. Establishing positive working relationships – internal and external with customers applying the VMware product set and solution or services throughout the marketplace within the Ohio Valley region. o Creating customized onsite presentations and demonstrationso Assisting customers and partners with product evaluations and product feature/benefit discussionso Assisting with solution designs and/or proposal development and responseso Providing pre-sales technical support to sales teams, partners, and customerso Managing strategic vendor and customer relationships.o Assisting with the training of sales and VMware Partner personnelo Developing and delivering responses to customer and prospect technical inquiries, including RFPs, RFIs, and initial architecture discussions.

Served as a lead IT Architect, lead and mentored cross-functional IT teams of 8+ individuals through my involvement of various project initiatives and maintenance routines such as virtual desktop infrastructure (VDI), Windows 7 migrations, e-mail messaging solutions, antivirus and security solutions, and data storage solutions. Provided project management methodologies for various interoffice related projects according to Project Management Institute Standards. Served as the lead Architect within the End User Technology and Customer Support Section of Information Technology Group. o Provided advice, recommendations, guidance, and assistance in development and maintenance of State of Ohio enterprise IT architecture and standards.o Served as a voting member within the end-point computing workgroup board for the State of Ohio representing the Department of Commerce.o Published IT enterprise artifacts through creation and edits for recommendation and approval IT artifacts, including, but not limited to, policies, procedures, standards, guidelines, best practices and position papers.o Leads complex initiatives for organizational improvement frameworks in assigned discipline/program utilizing project management methodologies.o Collaborated and worked with IT staff, CIO or IT Managers to design solutions that meets the agency’s requirements for business advancement.o Provided input and assistance in preparing procurement statements, work or capability requirements, and input into agency budgeting process.o Provided leadership and support by assisting other IT Architect / Consultants, CIO or IT Managers to obtain support for achieving current IT goals and objectiveso Mentorship development by communicating to intended audiences, including nontechnical staff through knowledge transfer on regularly maintained or newly enhanced systems.

Designed, Implemented, and maintained the computer network and internet services within the Operations, End User Technology and Customer Support Section of the Information Technology Group. Managed and supported the Active Directory infrastructure. Provided evaluation information related to possible hardware and software solutions as it relates to the design of computer systems and services within the Active Directory Infrastructure. Configured network server hardware, operating systems (e.g. Windows), and software (e.g. MS Exchange, MS SQL Server) when applicable for routing maintenance and systems upgrade enhancements.o Lead and mentored 5+ individuals that included Help Desk and Network Administrator personnel in the execution of administration services, troubleshooting standards, and service deliveryo Provided leadership in team building, conflict resolutions within matrix teams environment and customers relationshipso Mentored colleagues in taking action to improve individual team performance.Participated in departmental planning and communication activitieso Served as a consultant outside the section in support of division planning, troubleshooting, and opportunity managemento Translated technical standards or requirements for end user business activities and processes including business needs into technology projects. o Initiated, planned, executed, controlled, and closed technology projects or programs in support of divisional plans and/or operational needo Provided advice and guidance regarding technology initiatives to direct reports and peers, and to middle and top management. Established and maintained vendor relationships specific to product evaluations, documents, and procurements of network technology. o Assisted with enterprise level implementations of group policies, remote access, VPN and other misc. network designso Provided tactical direction regarding critical services related to end user technology and customer support

Provided technical expertise and assistance to upper management in designing, deploying, maintaining, and supporting virtual server technologies based on VMware ESX technology along with Microsoft NT4, 2000, 2003, SQL2000, 2005, and IIS server platforms.o Managed business relationships with vendors of network systems hardware and software. o Ensured all components of Network Systems related projects/programs were technologically compatible with the strategic and tactical plans of the Department of Commerce and that they met all applicable state policies and procedures. o Evaluated and analyzed data processing for network management and Security system products by making recommendations for purchase and solutions designs. o Provided leadership and technical advice to the Network Services Manager, and business customers on industry directions and new hardware and software developments. o Conducted research by analyzing to resolve issues via reports and whitepapers, on complex technical issueso Worked closely with management teams in setting policies and guidelines for all programs. o Represented agency on statewide architecture initiatives and committees. Maintained business and technical acumen by staying current with technical directions of government agencies and provided guidance on product offerings.o Evaluated new technology offerings and availability and Recommended for implementation of new technologies with justification based on business objectives, long-term goals, and technical directions. o Monitored and evaluated new technology pilot projects through implementation in accordance with the department’s system development methodology. o Provided technological assistance and information in directing activities to develop, assess, coordinate, and communicate disaster recovery requirements and business continuity planso Established and ensured goverance, risk, and compliance towards systems infrastructures.

Performed systems administration on all operating systems in a LAN/WAN environment including Windows 2000/2003, Cisco Switches, hubs & routers to maximize system response time and enhancing overall system performance. Those systems consisted of the following infrastructures: Client/server applications, Windows, Email Messaging/Document Collaboration (Exchange), F-secure Antivirus solutions, Storage Arrays- EMC CX500 SAN, Brocade Switches, Virtualization- VMware ESX Server 2.5/3.0, Internet Security - Bluecoat SG appliance, Backup- Tivoli/Symantec backup system, E-mail Archiving-Symantec Enterprise Vault, Network Faxing Solutions – Captaris RightFax, RSA SecureID appliance, Qualys Patch Management/Vulnerability Systemso Monitored hardware performance for efficiency and recommending changes in software and programs. o Perform system backup and recovery while maintaining system security. o Restored network systems when software or hardware failures occuro Delivered PowerPoint presentations to middle and upper management on various projects implementations o Provided technical assistance to system users when a PC problem arises. o Identified, configured, analyzed, and resolved problems with team associated with telecommunications equipment (switches, T-1/OC-3, cabling, routers, firewalls, bridges and gateways). o Designed, implemented and maintained security ranging from the desktop to server level. o Implemented and maintained global naming conventions among multiple servers. o Designed and implemented disaster recovery plans to maintain business continuity planso Prepared reports for long range planning and assistance in preparing budget for network operations. o Designed new network layout drawings (using Visio Enterprise software), in relationship to equipment purchases and related functions.

Performed systems administration on all operating systems in a LAN/WAN environment including Windows and Server Operating Systems to maximize system response time. Maintained business relationships with vendors and contractors o Performed Windows NT 4.0 and Novell NetWare 3.12 administration functions (e.g. setting up printers and maintained printer queues, created new users accounts, maintained file and directory security). o Developed PC proposals for Information Technology Advancement and compiled numerous project plans. Worked closely with outside vendors solving complex problems and made modifications to PC hardware/software. o Maintained the integrity and operating efficiency of a 42 end user Local Area Network (i.e., central processing units, network and imaging servers), and all peripheral equipment including monitors, tape drives, printers, modems, and imaging system hardware. o Provided end user support and training to users on various software packages such as Corel WordPerfect, MS Office, etc. and developed training manuals.o Performed nightly backups and maintained backups using backup software such as Seagate. o Configured and assembled PCs by installing hardware network adapters, CD-ROMs and software. Performed minor PC repairs and troubleshooted and resolved network, hardware, and peripheral equipment malfunctions.

o Reviewed ticketing system daily and triage various telecom or pc related issueso Provided customer service where applicable and ensured desktop or applications were restoredo Adhered to college IT practices and guidelineso Worked with various IT groups to perform weekend or maintenance work while ensuring uptime to the datacenter systemsPerformed installations of cabling using Category 3 and 5 unshielded twisted pair cable, testing of cabling, and assisted with related troubleshooting using toners, inductive amplifiers, Penta Scanner, and other equipment.o Maintained wiring standard (568B) of voice and data communications for 1200+ faculty and students. Assisted with installation and maintenance of related voice and data communications hardware systems.o Resolved network problems and provided technical support on Novell 3.X platforms. Installed TC4050 Thomas Conrad’s (Token Ring) 16 MB MAU’s devices, IBM 8228 Token Ring MAU’s, and built computer systems by installing CD-ROM’s, Network Interface Cards, disk drives, modems, and other hardware equipment.o Participated in project management for redesigning computer labs, and office buildings by running new Category 3 and 5 UTP cables in the ceilings, walls, etc. o Monitored and provided follow-up attention to end users on problems to ensure adequate level of service.

o Served as summer hire in the LAN/WAN facility as a PC support technician. Assisted with configuration of computer systems. Assembled Zenith PCs by installing network adapters, drivers, operating systems, client/server software, and internal CD-ROMs.o Installed Digital Ethernet Transceiver (H4005) communication devices on newly deployed machines that needed authentication to the LAN. Administered Windows NT 2.x server and monitored nightly backups when applicable.

o Assisted the Career Focus Employment Program Manager in preparing visual and graphic aids for program designs.o Developed flyers, posters, training aids, and correspondence using presentation and word processing software such as Harvard Graphics 3.0 and Enable 4.0. Typed and edited a variety of materials from drafts, letters, memoranda, and reports.o Performed desktop pc support when applicable. Setup and configured new desktops for lab and customer use for various program initiatives.

Provided administrative support by performing office supply purchasing, typing, filing, and reception and telephone duties as an summer hire. Prepared and managed correspondence reports and documents. Maintained schedules and calendars for managero Handled incoming mail and other material. Delivered to appropriate internal departments when applicableo Set up and maintained filing systemso Maintained documents using Enable 4.0 word processing softwareo Communicated verbally and in writing to answer inquiries and provided informationo Served as liaison with internal and external contactso Coordinated the flow of information both internally and externallyo Operated office equipment when applicable o Developed flyers, posters, training aids, and correspondence using presentation and word processingo Typed and edited a variety of materials from drafts, letters, memoranda, and reports.