Marsha Wong is a Marketing at Chained Evolution. She possess expertise in front office, hotels, hospitality industry, hospitality management, hotel management and 20 more skills. She is proficient in Thai. Colleagues describe her as "Marsha is by far the best Front Office Manager I have ever had the pleasure of working with. She is a linchpin in the front office of the Courtyard Boston Cambridge and plays an integral role in the fantastic guest services they provide there. In a high pressure industry like hospitalities where everyone works odd hours, the guests are never satisfied, and where the unexpected is the only thing you can count on, it’s easy to fall victim to stress but Marsha always made me look forward to clocking in for my shifts. What makes Marsha such a great front office manager is not just her astute attention to detail, her expert knowledge of hotel best practices, or her lengthy experience working behind the scenes in all areas of the hospitality industry, it is how she treats her employees and how she treats her guests. Marsha is a rare breed; it’s not often that you find someone who is so dedicated to and so passionate about making people happy. At the Courtyard Boston Cambridge Marsha has put together a brilliant staff of people and she leads them with a kind heart and a friendly smile. She’s the reason I send people to the Courtyard Boston Cambridge whenever they come to visit the city and she’s the reason the hotel’s customer service scores are so high. If you’re looking for a hotel manager who will break her back to improve your hotel through superior guest relations and high quality human resources, you can’t get much better than Marsha Wong."