Marsha Wong

Marsha Wong Email and Phone Number

Marketing @ Chained Evolution
Boston, MA, US
About Marsha Wong

Marsha Wong is a Marketing at Chained Evolution. She possess expertise in front office, hotels, hospitality industry, hospitality management, hotel management and 20 more skills. She is proficient in Thai. Colleagues describe her as "Marsha is by far the best Front Office Manager I have ever had the pleasure of working with. She is a linchpin in the front office of the Courtyard Boston Cambridge and plays an integral role in the fantastic guest services they provide there. In a high pressure industry like hospitalities where everyone works odd hours, the guests are never satisfied, and where the unexpected is the only thing you can count on, it’s easy to fall victim to stress but Marsha always made me look forward to clocking in for my shifts. What makes Marsha such a great front office manager is not just her astute attention to detail, her expert knowledge of hotel best practices, or her lengthy experience working behind the scenes in all areas of the hospitality industry, it is how she treats her employees and how she treats her guests. Marsha is a rare breed; it’s not often that you find someone who is so dedicated to and so passionate about making people happy. At the Courtyard Boston Cambridge Marsha has put together a brilliant staff of people and she leads them with a kind heart and a friendly smile. She’s the reason I send people to the Courtyard Boston Cambridge whenever they come to visit the city and she’s the reason the hotel’s customer service scores are so high. If you’re looking for a hotel manager who will break her back to improve your hotel through superior guest relations and high quality human resources, you can’t get much better than Marsha Wong."

Marsha Wong's Current Company Details
Chained Evolution

Chained Evolution

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Marketing
Boston, MA, US
Marsha Wong Work Experience Details
  • Chained Evolution
    Marketing
    Chained Evolution
    Boston, Ma, Us
  • Chained Evolution
    Marketing
    Chained Evolution Jul 2021 - Present
    Waltham, Massachusetts, United States
  • Stonebridge Companies
    General Manager
    Stonebridge Companies Aug 2020 - Jul 2021
    Watertown, Massachusetts, United States
    Hampton Inn & Suite by Hilton Boston - Watertown
  • Stonebridge Companies
    Assistant General Manager
    Stonebridge Companies Aug 2016 - Aug 2020
    Watertown, Massachusetts
    Residence Inn by Marriott Boston - Watertown
  • Highgate
    Front Office Manager
    Highgate Jun 2013 - Aug 2016
    Cambridge, Massachusetts
    Boston-Cambridge Courtyard by Marriott
  • Meyer Jabara Hotels
    Front Office Manager
    Meyer Jabara Hotels Mar 2008 - Jun 2013
    Cambridge, Massachusetts
    Boston-Cambridge Courtyard by Marriott
  • Neiman Marcus
    Customer Service Rep
    Neiman Marcus Jun 2007 - Mar 2008
    Natick, Massachusetts
    Money Handling, Customer billing issues, returns and credits. New accounts for NM credit card. Complaints. Register close outs for all departments.
  • Radisson
    Front Desk Representative
    Radisson Apr 2002 - Nov 2006
    Cambridge, Massachusetts
    Guest relations, Check in and out, concierge.

Marsha Wong Skills

Front Office Hotels Hospitality Industry Hospitality Management Hotel Management Hospitality Customer Service Property Management Systems Revenue Analysis Customer Satisfaction Pre Opening Guest Service Management Food And Beverage Training Tourism Micros Fosse Opera Hotel Booking Catering Tips Lodging Concierge Services Fidelio Guest Recovery

Marsha Wong Education Details

Frequently Asked Questions about Marsha Wong

What company does Marsha Wong work for?

Marsha Wong works for Chained Evolution

What is Marsha Wong's role at the current company?

Marsha Wong's current role is Marketing.

What is Marsha Wong's email address?

Marsha Wong's email address is ma****@****cus.com

What is Marsha Wong's direct phone number?

Marsha Wong's direct phone number is +161727*****

What schools did Marsha Wong attend?

Marsha Wong attended Northeastern University, Massachusetts Bay Community College, Fitchburg State University.

What skills is Marsha Wong known for?

Marsha Wong has skills like Front Office, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Customer Service, Property Management Systems, Revenue Analysis, Customer Satisfaction, Pre Opening, Guest Service Management.

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