Marshay Wilson Email & Phone Number

Columbus, Ohio Area

Entrepreneurial Owner and Operator of a thriving home-based printing and apparel business. Expertly manage all facets of the company, from bookkeeping and accounting to the creative processes of design, cutting, and sewing custom garments for a diverse clientele. A proactive leader and sole decision-maker, I oversee daily operations, innovate new ideas, resolve conflicts, and guide sales and marketing strategies to ensure business growth and customer satisfaction. Passionate about delivering exceptional products and services, I am committed to excellence in every aspect of my business.

Dublin, Ohio, United States

Experienced in managing the end-to-end electronic claims process, specializing in rejection resolution, and ensuring accurate medical/pharmacy benefit verification. Skilled in handling inbound client communications, providing detailed support on patient eligibility, and assisting the prior authorization team. Demonstrates advanced decision-making skills crucial for patient onboarding processes based on comprehensive payer and procedure knowledge.Expert in liaising with benefit providers to confirm policy details, such as deductibles, co-payments, and coverage limits, ensuring services are reimbursable. Committed to delivering exceptional customer service, I effectively coordinate between external clients and internal teams to facilitate smooth healthcare operations.

Dynamic Digital Media Specialist with extensive experience in managing and updating social media and networking accounts to maximize online presence. Skilled in promoting local events through diverse media platforms, including impactful radio campaigns and innovative web-based resources. I am passionate about creating, producing, and maintaining captivating internet radio shows, company blogs, and podcasts that engage and inform diverse audiences.Expert in building and maintaining constituent relationships through effective communication strategies, including email blasts and direct mailings. Proven record of accomplishment as a dedicated liaison between executive staff and the public, ensuring transparent and positive interactions. I am committed to leveraging my expertise to drive engagement, enhance brand visibility, and solidify my position as a leading figure in digital media and event promotion.

In my role as Special Projects Liaison at Beacon 360 Management, I was responsible for a range of administrative and project coordination tasks that contributed to the efficient operation of the office. My duties included clerical support, answering phones, and relaying messages, ensuring smooth internal communications and office management. I played a key role in negotiating contracts with event vendors and overseeing logistics, leading to successful event execution and cost efficiencies. Additionally, I managed the development and production of promotional materials and print collateral, which significantly enhanced the company's marketing initiatives and brand presence. I was also tasked with preparing detailed presentations and materials for monthly board and weekly staff meetings, aiding in clear and effective organizational communication. A critical part of my role involved establishing and maintaining strong relationships with strategic partners, service providers, and property residents, fostering improved engagement and satisfaction levels across all company interactions during my tenure from October 2015 to August 2016.

• Answered inbound residential customer calls, covering a full range of Time Warner Cable services in a timely and professional manner.• Provided quality customer service over the phone, including information regarding products and services, billing, repair, collections and other types of inquiries.• Demonstrated full understanding of current marketing campaigns and offerings and communicated them clearly to customers at appropriate sales opportunities.

Dublin, Ohio

• Provided stellar customer service by creating positive customer experiences • Researched and resolved complex customer billing and account issues • Provided Tier One troubleshooting on equipment and network issues • Assisted co-workers with day-to-day tasks