Marshell Hill Email & Phone Number

Plano, Tx, Us

Charlotte, Nc, Us

Leading the Consumer regulatory responses, ensuring the responses to regulatory inquiries and exams are consistent, accurate, timely and complete. Working across Consumer and partner with teams to prepare for exam with Consumer implications and responses for ongoing supervision.

Charlotte, Nc, Us

Designated by senior leadership to transition to Global Corporate Services to strategize, drive execution and implement initiatives across the enterprise.• Design the Enterprise PMO with an internal advisory and consulting model, tasked to deliver thought leadership and strategic solutions to the enterprise's complex regulatory and operational challenges. • Work directly with executive leadership to set strategies, priorities and actively contribute in decisionmaking across the enterprise and define governance structures ensuring transparency.• Ensure risks to outcomes and deliverables are identified, escalated, and mitigated by accountableleaders, creating and influencing solutions and approaches to resolve obstacles.• Create competitive advantage and capacity to serve and advocate for customers and clients inevolving market environments through risk management.• Provide continuous feedback at a horizontal and vertical LOB level for Change Management and toenhance change capability effectiveness.• Manage and allocate a team of Senior Project Managers using best in-class agile and related projectmanagement standards based on project complexity, strategic importance, and team experience. • Lead matrixed project management teams across multiple horizontal and vertical lines focused onrobust risk reporting, issues management for programs, governance of the formal regulatory change process, delivering communication plans and performing regulatory guidance impact assessments to ensure compliance.• Collaborate closely with 30+ attorneys in Legal, and support partners in Audit, Risk, and Compliance to operationalize new requirements across the enterprise while proactively tracking legal requirements and track mitigation plans for process revision

Charlotte, Nc, Us

Selected by senior leadership to serve as a Risk Executive, supporting Consumer Fraud Prevention and Detection across the enterprise for Operations and Technology with a focus on the CARES Act.Accountable for leading speed to market solutions for U.S. government-mandated requirements in a dynamic environment.• Pivoted quickly to assume the role with oversight of 2K+ processes and 4K+ employees managing technology and operational risk changes, ongoing risk rigor review, and approving risk assessment to address regulatory requirements.• Bridged the gap between business operations and regulatory guidance on Fraud strategies, providing insight of business processes to the technology and operations team, and translating the impacts of the newly mandated requirements, designing plans to operate, and success factors.

Charlotte, Nc, Us

Achieved an opportunity to assume an enterprise-level role supporting multi-faceted lines of business, leading a team of 100 managers and analysts, providing oversight and support to the external regulatory exam, and remediating AML matters requiring attention across the enterprise.• Aligned with financial crimes compliance and exam managers on action plan review, status communication, milestones, and executive summaries on exam preparation activities, completed exams, and audit debriefs. Managed critical timelines for requirements for executive management.• Liaised with exam managers and executives on request letters and additional needs, providing organizational structure to designated resources. Evaluated evidence to ensure accurate and appropriate information was provided to regulatory agencies.• Acquired and maintained expert-level knowledge of rules and regulations related to AML policies, standards, and guidelines, including the Bank Secrecy Act (BSA), USA Patriot Act, Office of Foreign Assets Control (OFAC), Federal Financial Institutions Examination Council (FFIEC), and other internal standards such as Customer Due Diligence (CDD) and Enhanced CDD.

Charlotte, Nc, Us

Requested by leadership to assume responsibilities for a crucial role focused on compliance with federal government regulations in a complex and ever-changing environment. Reported directly to the COO and directed a team of senior control managers supporting issue and risk management, external exams, and internal audits related to AML Operations and Technology.• Drove the overall efficiency and effectiveness of risk deliverables to meet expected outcomes for internal audits and external exams anddeveloped and directed staff.• Fostered debate on risks, assisted with identifying issues, and acted as an ambassador of the risk culture with the operation andtechnology teams.• Executed the Risk Management Framework and implementation of business-specific processes and tools to drive adherence to enterprise-wide standards.• Partnered with the business and leadership to facilitate risk assessments and risk management processes, partnering with stakeholders on identifying acceptable levels of residual risks for CDD.

Charlotte, Nc, Us

Identified and tapped by leadership to assume a global, enterprise-level position, reporting directly to the senior executive in the COO. Directed a team of senior control managers across the division and provided oversight to strategy, process, and governance associated withthe Risk Framework model, which provided the aggregation of metric threshold across geographies, businesses, and risk themes supportingthe Enterprise Chief Information Office with 400+ active technology applications.• Contributed to the full cycle of the audit exam process, including kickoff, facilitation of relevant evidence, and resolution between auditors, examiners, and subject matter experts with critical timelines.• Spearheaded numerous governance routines, including forming the steering committee across the Chief Information Office and direct report teams focused on remediation of technology risks, including risk partners (Audit, Compliance, Legal, Operational Risk, Cybersecurity, and Infrastructure).• Assessed, monitored, and maintained guidelines and processes associated with enterprise compliance standards to determine appropriateness.

Charlotte, Nc, Us

Transitioned into the role, continuing to report to the Chief Information Security Officer (CISO) and to enhance scope with a broader focus on strategy, in addition to prior responsibilities. Led a 60+ person team responsible for informing and influencing leaders on blended business and risk management, processes, and technology in a complex cybersecurity environment. Authored three patents in Cybersecurity while in this role.• Orchestrated a $2M, 23-person policy team with oversight for an external vendor, Booz Allen Hamilton, to redesign the cybersecurity policy portfolio, including policies, standards, and technical baselines with a risk-based, agile, graduated approach to risk management.• Executed a strategic review and assessment of the CISO’s cybersecurity strategy, investment plant, in-flight initiatives, and cybersecurity human capital strategy.

Charlotte, Nc, Us

Promoted into the role to obtain expanded responsibilities managing the 15-person Cyber Threat Management team and oversight for 75 employees.• Reviewed industry and vendor advisories, mapped cyber threats against bank assets, and delivered early warning notifications to eight lines of business (LOB).• Collaborated with the LOB, Enterprise Remediation, Enterprise Security Assessment, Security Monitoring and Containment, and technical support partners to assess threat risks.• Launched robust risk reporting, dashboard, and report analysis services by leading a 12-person Analytics team to build relational database systems and Business Intelligence (B.I.) tools to convey risks to business partners, executive leaders, and the Board of Directors.• Analyzed program and policy for effectively leveraging data and analytics, key risks, key points, and audit activities. ]Developed and presented an annual report for the Board of Directors.• Tracked legal and regulatory requirements proactively and identified integration plans for related policy revisions, allowing the organization to remain compliant with the Federal Financial Institutions Examination Council and Payment Card Industry, along with reporting to required legal entities.

Charlotte, Nc, Us

Joined the organization after serving as an external consultant to provide strategy work in policy, control management, reporting and analytics, and oversight of large-scale enterprise initiatives. Reported to the Chief Information Security Officer (CISO), grew a team to 500+global technologists, and launched a new cybersecurity team and master plan to meet defined business objectives.• Led the Archer SmartSuite software as a Portfolio Manager, including a $3M budget, seven large projects, providing oversight to senior project managers and technical staff. The system is a complex, enterprise-wide system of record still being utilized currently.• Leveraged a blend of Capability Maturity Model (CMM) and CobIT methodology for processes and procedures. Developed policies, standards, and baselines that established safeguards for the security and confidentiality of information and business assets.

New York, Us

New position on The Posse Houston Leadership Council

Minneapolis, Mn, Us

Responsible for Bank of America Network Corporate Group, Strong Authentication Program for upgrading the infrastructure for encrypting all confidential information transmitted to business partners, corporate customers and bank associates. The program was $12+million dollars in expenses and capital over two years with a team that included two Senior Project Managers, 30 highly skilled technicians, and numerous support staff.

New York, Ny, Us

Responsibilities included overseeing PMO activities and managing large programs/complex projects across all disciplines within Technology and directly reporting to the SVP and CIO. Working with technology managers, technical groups, and business partners to support the successful implementation of new products offered. Preparing presentations and briefs to senior management and clients on a consistent basis. Coordinating and monitoring day-to-day activities for staff of 35 within the PMO including managing the business analysts, project managers, program managers, vendor/resource management, and administration staff. Duties included Project Plan approval/finalization, Capital Expenditure Request approval, staffing, ensuring that roles and responsibilities are clear and appropriately assigned. Responsible for project scheduling and detailed tracking, deliverables tracking, change/decision request approval, financial control, reporting for the programs/projects and status reporting.

Us

Responsibilities included overseeing Project Management Office activities including budgetary for all transitions within the Dallas Outsourcing Center and directly reporting to the SVP of TMG. Worked with the Transition Directors, Senior Managers and a number of technical groups to support the successful implementation of new clients into the Outsourcing Center. Preparing presentations and briefs to Senior Management and Clients. Coordinate and monitor day-to-day transition activities within the Center including managing several business analysts, project managers and administration staff. Managed several Project Managers, contractors, and subcontractors for all projects within Network Enterprise Management (nEM) in their client/server environment by creating structured processes and delivering solutions. Product designed for small to mid-size million dollar companies such as Trammell Crow, Heidrick & Struggles, Structure, Caliber Learning Centers and other numerous clients.

Fort Mill, Sc, Us

In the role of Senior Project Manager, acted as business analyst and project manager on the team designing and developing CompuCom's Windows-based proprietary procurement software (CPS). This proprietary software was designed for procurement of hardware/software products via Lotus Notes and Powerbuilder for major clients such as Merrill Lynch, Unisys, and other Fortune 100 companies. The software allowed automatic generation of the pricing database and up-to-date pricing from hardware and software vendors for the clients.

Bs, Computer Science

Education record

Project Management Professional

Capability Maturity Model - Ideal Model

Six Sigma