Marshika Szabo Email & Phone Number

Berkeley, Ca, Us

• Oversees the approval and publishing cycle for Microsoft Windows and SQL Server open specification documentation to the learn.microsoft.com platform, focusing on on-time delivery per established SLA parameters.• Manages updates to documentation and creates publishing schedules for major Microsoft product releases.• Collaborates with engineering teams and SMEs to update documentation, ensuring technical accuracy and adhering to Microsoft style guidance.• Manages the quality assurance review process for both continuous delivery and ad hoc publishing events.• Supervises and reports on the editorial assignment queue, including monitoring ticket progress and activity.• Collaborates with cross-functional teams across multiple time zones to proactively identify and resolve errors, troubleshoot publishing-related tool and process issues, and maintain tool functionality.• Compiles data and updates executive reporting documentation for the Windows and SQL Server teams.• Schedules and leads weekly client meetings, sets the agendas, and identifies critical discussion points.

• Reviewed and edited Microsoft Windows and SQL Server open specifications to maintain clarity and adherence to Microsoft style standards.• Coordinated content updates with Microsoft engineers and testing teams to ensure technical accuracy and clarity.• Published updates for Microsoft Windows and SQL Server open specifications on the Microsoft website and blog using custom content management systems and GitHub.• Redesigned documentation figures using Microsoft Visio to enhance visual clarity and accuracy.• Documented and tracked open bug tickets with Azure DevOps (ADO) to facilitate resolution and project progress.• Monitored functionality of editing and publication tools to ensure operational efficiency and address potential issues.

Fremont, Ca

• Reviewed and edited RFCs (Request for Comments), ensuring clarity, grammar, and technical accuracy while adhering to established SLA delivery parameters.• Collaborated with the editing team and authors to produce publication-ready internet standards, technical specifications, and policy documents.• Participated in weekly meetings with teammates to resolve issues related to the RFC style guide, production processes, and client specifications.• Served as the primary point of contact for clients on behalf of the production team at major international conferences.

• Edited and proofread academic research papers in the humanities, business, social sciences, and natural sciences prior to submission to journals.

• Conducted end-stage proofreading, research, and data verification of financial reporting transcripts for companies listed on major international stock markets.• Ensured timely submission and a 98–100% accuracy rate for end users, including media, financial analysts, consultants, and investors.

• Implemented and monitored marketing projects, including social media outreach, website management via WordPress, and marketing collateral creation.• Reorganized and standardized companywide systems, processes, and documentation.• Interfaced with new and prospective clients.• Maintained administrative records, course schedules, and bookkeeping.

• Conducted compliance tests on MMORPG products on PC and console environments in a team setting. • Created bug reports on JIRA, Xbox Development Kit and Confluence. • Performed regression testing and executed test plans. • Assisted with Chinese-to-English language localization projects. • Worked on alpha, beta and live builds for Neverwinter on Xbox One.

Shanghai City, China

• Interviewed prospective and incoming students for placement into English courses. Instructed adults in English. • Created and modified lesson plans and presentations. • Assisted in facilitating extracurricular events for students.

M.A., Medieval Studies

B.A., Celtic Studies

Activities and Societies: Golden Key International Honour Society

Certificate, Entrepreneurship And Small Business Management