Marshika Szabo Email & Phone Number

• Oversees the approval and publishing cycle for Microsoft Windows and SQL Server open specification documentation to the learn.microsoft.com platform, focusing on on-time delivery per established SLA parameters.
• Manages updates to documentation and creates publishing schedules for major Microsoft product releases.
• Collaborates with engineering teams and SMEs to update documentation, ensuring technical accuracy and adhering to Microsoft style guidance.
• Manages the quality assurance review process for both continuous delivery and ad hoc publishing events.
• Supervises and reports on the editorial assignment queue, including monitoring ticket progress and activity.
• Collaborates with cross-functional teams across multiple time zones to proactively identify and resolve errors, troubleshoot publishing-related tool and process issues, and maintain tool functionality.

• Reviewed and edited Microsoft Windows and SQL Server open specifications to maintain clarity and adherence to Microsoft style standards.
• Coordinated content updates with Microsoft engineers and testing teams to ensure technical accuracy and clarity.
• Published updates for Microsoft Windows and SQL Server open specifications on the Microsoft website and blog using custom content management systems and GitHub.
• Redesigned documentation figures using Microsoft Visio to enhance visual clarity and accuracy.
• Documented and tracked open bug tickets with Azure DevOps (ADO) to facilitate resolution and project progress.
• Monitored functionality of editing and publication tools to ensure operational efficiency and address potential issues.

Fremont, CA

• Reviewed and edited RFCs (Request for Comments), ensuring clarity, grammar, and technical accuracy while adhering to established SLA delivery parameters.
• Collaborated with the editing team and authors to produce publication-ready internet standards, technical specifications, and policy documents.
• Participated in weekly meetings with teammates to resolve issues related to the RFC style guide, production processes, and client specifications.
• Served as the primary point of contact for clients on behalf of the production team at major international conferences.

• Edited and proofread academic research papers in the humanities, business, social sciences, and natural sciences prior to submission to journals.

• Conducted end-stage proofreading, research, and data verification of financial reporting transcripts for companies listed on major international stock markets.
• Ensured timely submission and a 98–100% accuracy rate for end users, including media, financial analysts, consultants, and investors.

• Implemented and monitored marketing projects, including social media outreach, website management via WordPress, and marketing collateral creation.
• Reorganized and standardized companywide systems, processes, and documentation.
• Interfaced with new and prospective clients.
• Maintained administrative records, course schedules, and bookkeeping.

• Conducted compliance tests on MMORPG products on PC and console environments in a team setting.
• Created bug reports on JIRA, Xbox Development Kit and Confluence.
• Performed regression testing and executed test plans.
• Assisted with Chinese-to-English language localization projects.
• Worked on alpha, beta and live builds for Neverwinter on Xbox One.

Shanghai City, China

• Interviewed prospective and incoming students for placement into English courses. Instructed adults in English.
• Created and modified lesson plans and presentations.
• Assisted in facilitating extracurricular events for students.

M.A., Medieval Studies

B.A., Celtic Studies

Activities and Societies: Golden Key International Honour Society

Certificate, Entrepreneurship And Small Business Management