Keith Marsh is a Experience Design Manager for Omnichannel at John Lewis & Partners. He possess expertise in research, innovation, strategic thinking, collaborative problem solving, user experience and 11 more skills. Colleagues describe him as "Keith is one of the most creative design leader I’ve met. He excels at bringing unique ideas to life at standards I rarely see from others. Most importantly, his designs are not only unique but functional too – Keith always has the customer and users of the product at heart. He’s a natural and makes design look easy. Keith is a great storyteller and an absolute master at rallying people around a concept. He’s been an inspiration to me (and many other peers). I learned a lot from him!" and "Keith is a great designer - a talented master of concept design who thinks up surprisingly fresh ideas and can bring them to life not just by telling a visual story, but also as a working prototype (he codes and he can code fast!). Being multi-skilled means he understands all sides of product design and development deeply, and leads clients and internal teams with confidence and empathy. And from where I'm sitting at the Empathise office these last few months - he's lots of fun to work with, and inspirational to me - I'm learning tonnes from him."