In my volunteer role as a Digital Transformation Advisor for the Singapore Muslim Women’s Association (PPIS), I am dedicated to guiding the organization through strategic digital advancements. My responsibilities encompass offering strategic guidance, risk management consultation, and advocating for innovative solutions that aligns with PPIS's mission. Leveraging my expertise in technology risk management and digital transformation, I aim to enhance PPIS's operational efficiency and service delivery, ensuring a secure, reliable, and forward-thinking digital environment.My passion for helping those in need fuels my commitment to this role. By integrating advanced technological solutions and best practices, I strive to empower PPIS to achieve greater impact in its commendable work supporting the community. Through this volunteer effort, I aim to contribute to creating a sustainable, digitally-enabled future for PPIS, enabling it to expand its reach and enhance the support provided to its beneficiaries. My goal is to ensure that through strategic digital transformation, we can make a lasting difference in the lives of those served by PPIS, bridging gaps and fostering an environment of growth and opportunity.

• Led technology advisory audits, initiating a region-wide IT optimization project for process efficiency improvement (2021).• Developed IT General Controls audit work paper, standardized and implemented across the department (2021).• Executed all J-SOX technology internal audits in the region, ensuring compliance and strengthening internal controls (2020).• Enhanced stakeholder management, educating on technology risks and their business impact (2019-2021).• Facilitated collaboration with subject matter experts for effective remediation of identified IT issues (2019-2021).• Identified Information and Operational Technology risks, influencing Senior Management decisions (2021).• Improved audit process maturity across entities with diverse technological environments (2021).• Drove the adoption of new audit methodologies, enhancing audit efficiency and accuracy (2020-2021).• Led robust J-SOX audit planning, execution, and compliance monitoring in the region (2020).• Advocated for technology vulnerability awareness, impacting group-level risk management strategies (2019-2021).

• Led compliance for regulatory inquiries and inspections, enhancing adherence to requirements (2019).• Assessed and mitigated compliance gaps and risks, aligning with regulatory and enterprise policies (2019).• Coordinated risk and control self-assessments, improving organizational risk management processes (2019).• Facilitated operational and IT audits, strengthening auditor and control owner collaboration (2019).• Managed regulator and auditor interactions for audit fieldwork and reporting, optimizing compliance outcomes (2019).

• Redesigned gaming licensing process, enhancing efficiency by 40% with a new competency testing template (2018).• Led technical inspections, identifying and mitigating risks, improving compliance assurance (2018).• Established an enterprise-wide Data Sanitization Standard, ensuring data security (2018).• Improved IT controls efficiency by 30% through standardized assurance testing (2018).• Efficiently managed GovTech remediations for BMNet, completing 25% ahead of schedule (2017).• Developed an IT Risk Framework and formalized policies for BMNet environment (2017).• Formulated a global process for compliance gap remediation, enhancing cybersecurity measures (2016-2017).• Influenced adoption of SOX controls for cloud-based applications, strengthening IT governance (2015-2016).• Reduced internal auditing hours by 50% for SOX and regulatory audits using IPE concepts (2015).• Evaluated internal control code revisions, driving compliance with regulatory changes (2018-2019).• Recommended policy and technology solutions to senior management for compliance risks (2018-2019).• Led department-wide compliance preparedness for regulatory requirement changes (2018-2019).• Managed awareness campaigns and training workshops on regulatory changes (2018-2019).• Led compliance assurance for regulator inspections, ensuring adherence and mitigating issues (2017-2018).• Liaised with regulators during inspections, streamlining communication and follow-up (2017-2018).• Synthesized analyses of compliance and operational risks to influence business solutions (2017-2018).• Provided risk advice for business projects and operational requests (2017-2018).• Managed compliance remediation programs and stakeholder coordination for effective implementation (2014-2017).• Coordinated operational and regulatory audits, enhancing audit readiness and risk mitigation (2014-2017).

• Achieved Outstanding Delivery recognition for standardizing support documentation, enhancing enterprise-wide production support (2013).• Awarded Exceptional Teamwork recognition for delivering impactful Mainframe Technologies training to future technologists (2013).• Contributed to a DB2 conversion project, reducing 9 MIPS and achieving annual cost savings of $9,500 (2013).• Managed DB2 Database objects and developed data models with business technology teams, optimizing business processes (2011-2014).• Oversaw and improved DB2 database performance, maintenance, and utilities, ensuring efficient database operations (2011-2014).

• Established Singapore International Command Centre, ensuring a seamless transition and global operations (2009-2010).• Managed incidents for global mainframe and midrange systems, minimizing disruptions and ensuring prompt resolution (2009-2011).• Administered systems for global mainframe and midrange, maintaining system reliability and performance (2009-2011).• Supported client-facing applications, ensuring uninterrupted service delivery to clients (2009-2011).• Effectively managed mainframe and midrange operations, contributing to overall IT stability and performance (2009-2011).