As a hotel receptionist at Victoria Royal Garden Hotel, I provide excellent customer service and hospitality to guests from different backgrounds and cultures. I am responsible for managing bookings, payments, invoices, and complaints, as well as interpreting and translating for foreign visitors. I have two years of work experience in this role, and I have developed strong skills in invoicing, management, and interpreting. I am also pursuing a bachelor's degree in arts and cultural events at IULM University, where I learn about the management and promotion of artistic and cultural projects. I am passionate about arts, entertainment, and media, and I aspire to work in this field in the future. I am a motivated, creative, and adaptable person, who values teamwork, diversity, and learning.