Marta Fratter Email & Phone Number

Toronto, Ontario, Canada

Halifax, Nova Scotia, Canada

- Gained knowledge of the construction industry by reviewing open tenders and RFPs forpossible opportunities, which led me to assist my supervisor with Proposal writing.- Leveraged designing and marketing skills by using InDesign and Canva to producemarketing materials. Moreover, I used Squarespace to update our website, and I was incharge of managing our LinkedIn page.

Halifax, Nova Scotia, Canada

-Leveraged social media and public relations skills by authoring/managing a content calendarand creating engaging content for the Dalhousie University Instagram account (>30kfollowers)

Hamilton, Ontario, Canada

-Managed relationships with international suppliers and customers, by using my language skills and attention to detail. Resulting in me being asked to join one of my supervisors in a business trip to Mexico and being put in charge of all communications with our Italian suppliers. -Leveraged sales skills, thanks to my product knowledge, great communication skills and confidence. Which resulted in me selling over $32,000 in only four months.-Mastered product development and organizational skills by assisting the production manager and engineer with organizing our manufacturing schedule.

Halifax, Nova Scotia, Canada

-Leveraged time management and organization skills by assisting in organizing a fundraiser, which helped the organization raise over $7500 in a month.-Mastered designing skills, by designing numerous gadget for the company using Canva and InDesign, all of which got printed and are currently being used.-Mastered communication and writing skills by being in charge of writing our by weekly newsletter, that was shared with all our donors.

Halifax, Nova Scotia, Canada

-Leveraged conflict resolution skills by assisting upset and dissatisfied customers, which resulted in the resolution of the problem and in keeping the customers happy.-Got promoted from Outbound to Inbound calls after one month and a half thanks to my attention to details, great communication skills, effective listening skills and my ability to multi task, which all resulted in very high customers satisfaction.