Marta Galindo Email & Phone Number

Vienna, Austria

The Hague Area, Netherlands

I develop a Knowledge Management (KM) Programme and establish KM governance structure and framework, including relevant policies and procedure. I coordinate and advocate of knowledge management-related practices and activities within the Organization;I provide expert advice on the development and implementation of the organisation-wide strategy on KM and related policies, procedures, practices and activities;I promote knowledge sharing culture through the operational business processes and systems by, among others, strengthening links between stakeholders to facilitate retention and efficient sharing of knowledge, and facilitating its integration with business processes and related systems;I promote adoption and use of knowledge management in the VER and throughout Organization through the development and support of communities of practice, to facilitate sharing of ideas and work among internal and external stakeholders, including training/capacity building, workshops, one-on-one guidance, and troubleshooting;I provide a strategic view on continuous improvement of knowledge management practices and activities in order to support the work and development of the organisation into the future;I ensure that all processes and systems supporting KM work in an integrated fashion and are appropriately supported and developed to guarantee a high and continuing level of efficiency;I am the focal point in encouraging employees to share knowledge, ensuring they are aware of the knowledge management resources available to support their work, are appropriately trained and are using the systems efficiently and productively;I contribute to dissemination of information about the OPCW's KM Programme to internal and external stakeholders, including organizing KM events (such as knowledge fairs, interviews), maintaining communications on KM across the TS, participation in orientation and training sessions, and preparation of brochures/presentations.

Vienna

As a Knowledge Manager• I conducted a Knowledge audits, mapping the situation at the time. Based on the existing functional classification schema of files and on interviews to the stakeholders, I defined initial areas of intervention • I coordinate, plan and support the implementation of Knowledge Management initiatives• I provide expert advice to the Chief Information Technology to implement an organization wide strategy on KM• I developed and implemented a taxonomy and associated to with an oracle data base and Alfresco as a document management system in order to facilitate knowledge integration with business processes. The systems used reusable content principles to publish knowledge in different formats and ensure the maintainability and over all content managementI developed IMS KM policies and practices consistent with results-based management, risk management, and quality management. I defined key performance indicators to monitor and evaluate the KM Programme as well as the progress in the implementation of the KM system in conformity with the CTBTO quality management and results-based management policies, to ensure continuous improvement of knowledge management practices and activities I ensure that lessons learned through process reviews and communities of practice are incorporated into KM processes to guarantee a high and continuing level of efficiencyI gathered user requirements for a new communication system (liferay portal) providing the framework to implement community of practices. I hold workshops with internal and external stakeholders where KM is promoted and the importance of tacit knowledge being documented. I organize KM events, such as brown bag sessions, knowledge café, across the organization As division quality managero I lead, coordinate and monitor the development of the quality management system of the IMS Division, based on ISO standards, aiming at continually improving the performance of the verification system.o

Vienna

Development of the CTBT Capacity Building Strategy for the Latino America and the Caribbeancountries. I developed a strategic plan for training Station Operators and National Data Centers in the Region. I classified the needs of the countries in the LAC region, proposing common actions for countries with similar needs. I identified training activities that would be hosted by a Member State with theparticipation of other States in the Region, covering all the training needs based on the IMS and IDCOperational Manuals. I developed an strategy for the implementation of the necessary actions in theLAC Region; networking with the necessary countries, education and training courses from the planning stage to the closing stage, identifying lessons to be learned and follow up reports, including when necessary the deployment of the required hardware and software and the Hands-on Training.I identified areas of improvement for the services provided by the CBT Section, in synergy with theservices provided by other Sections and Divisions particularly for outreach activities at the Countries of interest.I participated in the organization of a knowledge management system related to a potential CTBTO Curricula, as part of the CTBTO Capacity Development Concept.I reviewed and defined different training strategies for Station Operators and National Data Centres,including the evaluation of the processes involved accommodating the needs of the States Signatories, as result I proposed a new strategy for Station Operators trainings.•I was responsible of the technical coordination for CTBTO training courses in Vienna and in Spain.

Vienna

I planned and managed the work of the Section, prepare work plans, ensure a balanced workload distribution, monitor work and performance and assess staff development needs. I was responsible for planning and managing the work of the Monitoring Facilities Operations Unit’s human resources, prepared work plans, ensured a balanced workload distribution, monitored work and performance and assessed staff development needs. I planned, coordinated and oversaw Post Certification Activities (PCA) services contract for the IMS facilities, including the evaluation of proposals for PCA contracts and the evaluation of the performance of the Station Operators under those contracts.I prepared the annual budget of the Unit, amounting to over $US18,000,000. I planned, supervised and coordinated the implementation of the Unit’s plan. Annual programme and budget including building and strengthening the capabilities of States Signatories in the use of monitoring technologies in support of achieving the objectives of the Treaty.I prepared and presented information and background material for Policy Making Organs. I assessed the progress and reported to the Provisional Technical Secretariat (PTS) senior management and Policy Making Organs (PMO) on the results of the PCA services of IMS facilities.I contributed to the liaising with diplomatic missions, host country representatives and technical organizations on arrangements for the operation of monitoring facilities of the IMS.Evaluation of operational performance of IMS stations; review the stations problems to identify trends and areas for improvement of the IMS network operations. Taking corrective actions based on the monitoring and assessment mechanisms in place and identified and applied lessons learned to improve project delivery processes and tools.I was focal point for cross divisional coordination, to determine policy for operations and sustainment of the IMS Network.

Vienna

I was responsible for the operation of the IMS Acoustic Network. I supervised the daily performance of the Acoustic Network. I reviewed and followed up on resolution of station problems applying quality management standards and a results-based approach. I supervised the daily work of acoustic operations’ human resources, distributed the workload, planned and provided training ensuring timely and effective implementation of activities.I assisted host countries with the operations of IMS acoustic stations. I coordinated with station operator establishing collaborative relationships with them and assessing their managerial and operational capabilities, and equipment components. I provided advice on specific issues to PMOs, in particular provided technical assistance to the PMOs Advisory Group for modifying Financial Rules.I developed Terms of Reference for manufacturer support contracts and coordinated standard contracts with other sections. I acted as Point of Contact for the Division bis a bis internal sections for the purpose of negotiations of relevant contracts. I managed of the Post Certificate Activities contracts for the IMS acoustics facilities under operations. I evaluated the performance of the Station Operations under Operation & Maintenance contracts. Assessed progress and reported on achievement of project results and supervised the process of requesting and evaluating proposals. I coordinated project implementation.I developed technical guidelines and procedures for Unschedule Maintenance (USM) actions.I developed standardized procedures for operations and maintenance and spare parts policies.I served as focal point of contact for the development of the Database of the Technical Secretariat. I supported the development of the operation center concept and its implementation.In support of the restructuring of the PTS, I was a member of the section restructuring group contributing to the definition of interface to a new structure.

Vienna

I worked in a wide variety of aspects throughout the development of the Glob network of sensors. I participated in site surveys for several of the hydroacoustics stations, from the negotiation of the contract to the evaluation of final reports. The survey of HA06 was especially difficult to manage. This site survey gave me the opportunity to enter in the scientific field of T-phases. At the site survey in the French Austral territories, I represented the PTS for the survey of HA04, IS23 and RN30, a multidisciplinary project. I have participated in many aspects of the installation and certification of several stations. As soon as the stations were certified I moved into the “Operation and Maintenance” of the hydroacoutics stations. I was the Point of Contact from the Hydroacoustic Section for Operation and Maintenance Policies Issues, developing the Terms of Reference for Post Certification Activities (PCA) Contracts. I worked on the development of the Wave Technologies-Operations Procedures. I was a Member of “IMS Operations Group”, which supervised the operation and maintenance of the IMS stations. I conducted daily evaluations of IMS station performance, tracked station problems and maintained regular contact with Station Operators. I contributed to developing the procedures for station operations, IMS spares policies and to gather requirements for the new tools to be used in Operations. I evaluated proposals for Post Certification Activities at the IMS Stations I contributed to the IMS Technical Training program since its inception from preparing training materials to giving presentations. I contributed to the development ofthe database DOTS from the beginning, through all its phases, gathering requirements, design,software development and testing.

Copenhagen Area, Denmark

Sponsored by the Danish National Council (S.T.V.F), my Ph.D. study was carried out under thesupervision of the Dr. Tech. Kastern Bo Rasmussen. For this work, “The Parabolic Equation Method for outdoor sound propagation”, a mathematical model was developed for sound propagation in complex environments, based on the Parabolic Equation approximation used as prediction method for underwater propagation. This combination provided the possibility to combine the underwater propagation physics into the complex environment of the atmosphere. During my Ph.D I was a research visitor from May 1995 to December 1995 at Institute for Microstructural Sciences, Acoustical Department at the National Research Council of Canada in Ottawa. The visit was focused on improving the PE method to include turbulence and the effect of wind in the propagation.

Ottawa, Canada Area

Copenhagen Area, Denmark

As a result of the collaboration between DELTA-LABEIN, I became a member of the Environmental Noise Group at DELTA. I participated in several projects under the common theme “Outdoor sound propagation”. These included “Prediction methods for environmental noise from industrial plants” “Noise exposure at San Sebastian Airport” “Influences of the topography on noise exposure from Aircraft” (Nato research project USA-Norway-Denmark)

Bilbao

I was a member of the Acoustical Group for a year. Participation in acoustical projects: “Optimization in the input date of noise traffic model EMPA” “Evaluation of the noise exposure at Rontegui motorway” “Measurements of isolations in buildings”

Einhoven

I was a member of the Visual Communication System Group for one year. The main goal of the work was the optimization process for motion estimation for picture enhancement (signal processing). As a result of that research, my graduate work was presented at the Basque Country University, “Motion estimation for picture decoding”.

System Thinking In Practice - Postgraduate Certificate, Systems Thinking In Practice; Quality &Systemic Changes, Postgraduate Diploma

The postgraduate is composed of two modules of 30 credits each: "Management systemic change: inquiry, action and interaction" "Problem.

Diploma In Quality Mangement, Quality, Diploma

Activities and Societies: I am memeber of the Chartered Quality Institute as a Chartered Member. This grade recognises my professional.

Doctor Of Philosophy (Ph.D.), Environmental Acoustics, Ph.D.

Activities and Societies: As a result of my Ph.D., I participate in nine publications at international level and I was requested to be.

Postgrade, Environmental Engineering Technology/Environmental Technology, Diploma

Master'S Degree, Physics -Electronics

5 years of physics subjects with the last two years of specialization on automatic and electronic subjects.