Perform all responsibilities of team membersSupport the Operations/General Manager in meeting operational goals and executionEnsure Brand standards are met throughout shift including preparation of food and beveragesCommunicate shift priorities, goals and results to restaurant team membersCoach team members as needed throughout a shift providing timely, constructive and clear feedbackSupport the training of team members as neededPerform oversight of franchisee safety, security and profitability policies/processes throughout a shiftCommunicate clearly with the next Shift Leader to help prepare him/her for shiftEnsure Safety standards are metManage Inventory throughout the shiftProvide great guest service and coach team members to do the sameManage cash over/short during shift and ensure restaurant team members are following cash management policies.

Stored goods in a warehouse,controlling movement of goods into and out of the facility.

Provide excellent service to the drivers, local customers as well as to the shift teamShelving and stocking car, food, beverage productsClean bathrooms and store according to set schedule per shiftFloat between kitchen needs, front store, outside areas and coolersHourly/ shift attendance to registar, lottery tickets and front buffet/ restaurantAttend daily meetings to obtain set goals, future challenges for the shiftOn a daily basis bring the customer suggestions, concerns and complaints to the managementMost of all work hard, efficient and beyond

Daily duties included heavy customer service through phone, e-mail and fax - about 300 connections per 8 hours shiftInvoiced, provided and updated account information positively resolving issues on delinquent accountsStayed on the top of meeting monthlyAccounts Receivable goals and statisticsThroughout the hours of operations, used systems: AS400, Movex, Getpaid, and Unity to better serve the clients (about 400 clients in the portfolio).Communicated with debtors and approved written correspondence in attempt bringing resolution to unpaid accounts.Secured payments with high success rate.Provided thorough, efficient, and accurate account updates by streamlining.Demonstrated effective skip tracing techniques by locating debtor contact information.Recognized by management for minimizing accounts balances from 5.00% to 0.5% using well defined strategies and metrics.

Move products on the production floor by portioning, placing in: kit meal, shelves, then destined boxes, labeling and shipping to the customer.Ensure that materials are handled properly to avoid any damage to the product, report the damageCross-reference product mastersAssist in all areas of the plant to fulfill labor and clients needsProvide statuses of weekly regulated check ups on production linesOn an hourly and daily basis check quality and confirm quantity reassuring product/s meet/s the guidelinesRecord out-spec’s measurements (gluten, moisture, salt, sugar and oil) investigate sourcesRetest if needed calling for sanitation or point out to re-sanitizingKeep warehouse clean and organized

Inbound/Outbound calls in the customer service support centerEnsured proper and complete patient registration and HMO referrals. Entered accurate patient demographics and insurance information into electronic health record.Verified patient’s insurance eligibility, updated and recorded changesCollected account balances before or on the time of patients visitsCross-covered responsibilities of all departments as neededPerformed all actions to receive/release medical recordsData entry and mail clerk responsibilityCollected specimen samples and followed regulated procedures

Participated as a productive member of two teamsObtained files and data from various departments for expeditorsProvided tutoring for over 10 students with various disabilitiesData entryInbound/Outbound customer support service