- Taking responsibility for the quality of service to assigned clients;- Project coordinator;- Managing two teams (65 employees);- Participating in development, testing and implementation of new systems;- Planning and management of all proces migration; review of SLA, KPI and procedures- Managing semi-annual and annual audit review for department;- Clients/process transfers from Oversight;- New Clients launches;- Coordinating recruitment process

- Coordinating work organization among 4 different clients - Ensuring high quality of standard provided to clients- Ensuring appropriate procedure updates linked to process changes- Encouraging team members to participate in company initiatives- Setting up goals for team members and preparing their mid/year-end review- Providing regular feedback to team members in order to discuss their performance and further development- Participating in the recruitment process- Providing, organizing and coordinating recruitment training;- Leading one of Global Inclusion Committees in Gdańsk office;- Organizing various events for employees;

- Reviewing pre NAV tasks of many different clients - Resolving issues related to NAV calculation and providing to other team members (cash and stock exception reconciliation)- Providing training for team members- Discussing and organizing transfer of new funds from Luxembourg to Poland.

Net Asset Value calculation

AP / AR (O2C) department Responsibilities: - posting of the bank statements, - reconciliation of the deposits,- creating payment runs and manual payments, - preparation of cash forecasts, - reconciliation of debit/credit cards’ transactions