-Patient Data Management. Demonstrated ability to handle sensitive patient information in compliance with data protection regulations, ensuring confidentiality and accuracy in record keeping.-Medical Appointment Scheduling. Skilled in organizing and coordinating medical appointments and tests, tailored to patients’ needs, while efficiently managing communication between patients and healthcare facilities.-Communication with Healthcare Providers. Proficient in liaising with medical institutions, doctors, and specialists to arrange necessary treatments, medical exams, and consultations.-Knowledge of Healthcare Systems and Policies. Familiarity with healthcare procedures, medical terminology, and insurance policies related to health insurance plans, particularly in the context of patient care.

-Leadership and Team Management. I successfully managed a team of employees, overseeing recruitment, training, and performance monitoring. I assigned tasks, issued directives, and ensured optimal staff productivity through effective communication and delegation.-Operational Management. I operated the store as if it were my own, maintaining responsibility for all day-to-day operations, including employee scheduling, tracking work hours, and ensuring smooth coordination across all departments.-Sales Strategies and Financial Management. I was responsible for developing and implementing sales strategies to meet revenue targets, while also managing the store's budget, controlling costs, and maximizing profitability through financial analysis.-Supply Chain and Inventory Management. I managed deliveries, maintained strong relationships with suppliers and warehouses, and played a direct role in influencing the stock selection and replenishment to ensure product availability aligned with market demands.-Visual Merchandising and Store Presentation. I ensured the store was visually appealing by maintaining high standards in layout and display. I took charge of store appearance, ensuring it met corporate guidelines and enhanced the customer shopping experience.-Facility and Safety Management. I supervised the upkeep of the store and its warehouse, maintained ongoing contact with service companies for regular maintenance and safety checks, ensuring compliance with all safety regulations.

-As Assistant Store Manager, I supported the Store Manager in overseeing daily store operations and was responsible for managing the store during their absence. My role involved many of the same tasks as the Store Manager, providing me with comprehensive training and preparation for a future leadership position.-Additionally I ensured that customers received excellent service, training staff on customer interaction and resolving any escalated issues, contributing to a positive shopping environment.

-Active Customer Service. I provided proactive and personalized assistance to customers, helping them find products, answering inquiries, and ensuring their needs were met to enhance customer satisfaction.-POS System Operation. I efficiently handled sales transactions using the POS (Point of Sale) system, processing payments, handling returns, and ensuring accuracy in all cash and card transactions.-Sales Support and Product Knowledge. I maintained up-to-date knowledge of the store’s products, assisting customers with informed purchasing decisions and promoting items to meet sales targets.