Marta Martinho Email & Phone Number

Barcelona, Catalonia, Spain

Responsible for supporting the Human Resources Information System (HRIS) used by TKWW (Oracle HCM). Aid in implementation, developing/maintaining integrations, business processes, process improvement, feature enhancements, security administration and reporting that lead to a more effective and efficient organization by performing the following main duties:- Act as an administrator for Oracle HCM. This includes troubleshooting and resolving technical issues.- Responsible for business process improvement, configuration, releases, testing, maintenance and implementation within HCM.- Responsible for developing and enhancing strong partnerships/collaboration with departments to gather information and translate that into a business process/system functionality that both aligns with the needs of the business and keeps the end user experience in mind.- Monitor HRIS integrations to ensure they are functioning properly and troubleshooting any issues.- Work with team members cross functionally to improve integrations.- Develop and maintain system documentation, processes and procedures.- Answer to questions, requests, education and errors from the HRIS inbox and other communication methods in a timely manner.- Work with vendors to implement new systems that integrate with Oracle HCM (Immedis Payroll).

Barcelona, Catalonia, Spain

Drive business transformation through the continuous optimization of the company's processes and financial systems, in more than 15 countries:- Involved in projects for enterprise systems implementation and improvement, ensuring that all decisions and changes successfully meet the requirements of various departments and the global and local needs of the company.- Collaborate with stakeholders and with external partners in the planning, design, development, validation, and deployment of new solutions. - Understand the requirements of various countries of LATAM, EMEA, APAC and NA, where the company operates, ensuring compliance with global and local regulations to allow continued international expansion and business growth.- Define, standardize and maintain financial processes, by providing end-user training to the Global Financial teams.- Serve as the subject matter expert for the Human Resource Information System, including researching and resolving end-user issues, system problems/unexpected results, and process flaws.- Develop and maintain system related documentation, including documentation for technical specifications, configuration, and testing and documentation for issues and the associated solutions implemented. Software used: NetSuite, Coupa, Oracle HCM Fusion, Boomi

Barcelona

· Investigate, analyze and document legal and business requirements for multiple countries: Argentina, Uruguay, Colombia, Peru, Mexico, Portugal, Spain, Norway and Switzerland.· Conceptualize software solutions that ensure legal and business compliance.· Mediate with business partners and customers all around the world to gather information and implement solutions, as well as with other internal departments (Consulting, Support and Quality).· Ensure requirements are correctly prioritized, working closely with Product Management.· Guarantee the appropriate level of testing is completed prior to functionality release by assisting the Quality Assurance team.· Design user documentation for system training.· Advise customers on how the new solutions solve their needs.Achievements:· Recognized as a reference point for customers and internal colleagues in terms of financial and logistics knowledge.· Performance reviews from colleagues and manager referred quick analysis capabilities, on-the-job learning, and highly developed communication skills.

Barcelona, Spain

Added tasks to previous role:· Provided application support for the LN Logistics area· Reduced EMEA's Support backlog by analyzing trends on closed incidents and documenting the resolutions for the most common issues reportedAchievements:· Overachieved monthly closed incidents’ KPY (over 40 closed incidents per month on average).· High satisfaction indicators with external customers after incident’s resolution.

Barcelona, Spain

Added tasks to previous role:· Mentored new hires, helping with on-boarding and providing training, support, and guidance.· Responsible for customer acquisition for the product “Infor Support Assistant”, directly reporting to EMEA’s managers

Barcelona, Spain

· Provided application support to EMEA customers regarding function and usage of two Enterprise Resource Planning (ERP) Software (Baan and LN) in the Finance area.· Managed workload effectively by following procedures, guidelines, and methodology to successfully solve incidents through researching and troubleshooting. Accompanied new developments for customers.· Maintained successful working relationships with internal departments to ensure appropriate resolution of customers’ requests.Achievements:· Recognized by management of a fast-learning curve and selected as a Mentor for new hires in less than 8 months (regular expected time was 18 months).· Achieved a high expertise level in less than a year, recognized and valued by coworkers.

Barcelona, Spain

Support in two of the company’s consultancy projects: - Cash Flow Statement for both clients - 5-year document with the most relevant financial ratios and graphs needed to write a report for the client Information research about several Spanish companies that had been in buyout processes or in capital expansion operations for M&A’s records Development of a database with more than 2.500 contacts to be used as a way of finding new businesses for the company

Vallendar, Germany

Consultancy project regarding the paint industry in Portugal - Information research, data analysis and presentation of the results

Master Of Science (Ms), Business Administration With Major In Corporate Finance And Control, 16/20

Undergraduate, Economics, 15/20

Exchange Program, Economics