As a Contracting & Onboarding Specialist, I collaborate with clients and suppliers to streamline processes. I manage contract documentation, ensuring accuracy and compliance. My role involves organizing data for efficient onboarding, scrutinizing invoices, and addressing inquiries. I analyze customer needs, prioritize client satisfaction, and demonstrate strong organizational and time management skills for timely completion of tasks.

In my role as a Junior Contracting and Onboarding Specialist, I collaborate with both clients and suppliers. I actively contribute to the documentation process, involving the review and creation of contracts. Additionally, my responsibilities encompass organizing data, analyzing reports, and scrutinizing invoices.

As a Junior Customer Service Specialist, my role involved collaborating with clients and their applicants to ensure the accurate and prompt resolution of their requests. I responded to inquiries through various channels such as phone, email, and instant chat. Conducting thorough analyses of customer needs, I focused on ensuring their satisfaction and contentment. This position demanded strong self-organization skills and the ability to work efficiently under time constraints.

Responsibilities included retail sales, client interaction, workplace organization, cash register service, replenishment, loss prevention, defrost (e-commerce), and maintaining the product display (VM) and showroom image. In December 2021, I assumed the role of Cashier-Leader after the Senior Cashier transition. Additionally, I served as a functionary in October and November, acting as the Substitute Senior Cashier. Despite a brief internship at LPP in May 2021, I was recognized and selected for the mentioned positions. My duties encompassed leading shifts, task delegation, decision-making, handling complaints, defrosting (e-commerce), replenishment, loss prevention, and supporting the manager in showroom management. Following the completion of the replacement, I continued in the position of Leader, where I sustained these responsibilities.