Marta Ortiz-Echagüe Email and Phone Number
I am a creative and dynamic Music Business graduate with a demonstrated history of working in the music industry for over 6 years. I have a strong experience in organising community-focused events with an emphasis in promoting diversity and integration. I am passionate about International music and a very wide variety of genres from Latin folk, trip-hop, Soul, hip hop to contemporary R&B and psychedelic music. I am interested in world-wide artists like Ibeyi, Natalia Lafourcade, Fatoumata Diawara, Kendrick Lamar, Mitski and Koffee to name a few. I am also a singer songwriter and enjoy writing poetry and performing spoken-word pieces in my spare time.Besides working full-time, I also volunteer at the “Collabavirus” project, as a coordinator and collaborator under the artistic name "MOÉT".I am looking for a job in the Events Industry with an International team that shares my passion for bringing diversity to the music market. I love to travel and would be happy to relocate for the right position. Key Skills- Self-motivated, easy going and friendly attitude with great networking skills.- Highly adaptable, flexible, reliable and resourceful.- Excellent organizational and multitasking skills.- Great at prioritising tasks and meeting deadlines.- Excellent IT skills, including Photoshop CC.- Strong bilingual verbal and written communication in English and Spanish.
Fever
View- Website:
- feverup.com
- Employees:
- 390
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Social Media Engagement ManagerFever Mar 2021 - PresentMadrid, Community Of Madrid, SpainFever is the global leader in the digitalization of the Experience Economy, helping over 40 million people every month to discover the best experiences in their cities. Through its platform, Fever inspires users to enjoy the best local experiences, from gigs to theatre, live music, immersive experiences, and pop-ups, while empowering event organizers to create new original content. As part of the Social Media team for Fever my responsibilities include:- Building relationships with customers, potential customers, industry professionals and influencers.- Setting, planning and implementing social media and communication campaigns and strategies to engage our users.- Creating and presenting sentiment reports for new events.- Managing and organising the team's daily workflow.- Managing a team of over 15 people.- Planning and conducting trainings and onboardings.
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Events Manager And FounderSuper Creeps Jan 2016 - PresentMadrid, Community Of Madrid, SpainSuper Creeps is an independent, DIY, non-profit, events company and brand based on collaboration. We are proudly pro-feminism and pro-LGBTQ+ and showcase artists from every kind of background, as inclusivity is one of the most important and defining aspects of our events. My role as the founder and events coordinator involves taking care of every single detail from the planning of events to their delivery. My main responsibilities involved:- Planning, budgeting, organising and coordinating a variety of events. - Coordinating with stakeholders, venues and artists. - Drafting marketing campaigns and managing the online promotion. - Supervising the team involved in the event normally about 5 to 10 people.
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Customer Service RepresentativeFanatics, Inc. Mar 2020 - Dec 2020Manchester Metropolitan AreaAs the global leader in licensed sports merchandise, Fanatics delivers to over 180 countries, runs stores in over 12 languages and supports multi-lingual call centres incorporating 11 languages. My role is to represent the brand as a Customer Service "Athlete" helping "fans" have a wonderful experience while shopping at Fanatics.My main duties include:- Dealing with calls, live chats & emails at first point of contact in both English and Spanish.- Achieving company targets; answering to an average of 30/ph emails, 20/ph chats and 25/ph calls.- Recognising and maximising all business opportunities, to up sell and/or cross sell products.- Co-ordinating, communicating and following processes between relevant internal departments and external businesses. -
Customer Service Advisor / AdministratorBooking.Com Mar 2019 - Mar 2020Manchester, England, United KingdomBooking.com was founded in 1996 in Amsterdam as a small Dutch startup and developed to one of the world’s leading digital travel companies. Booking.com’s mission is to make it easier for everyone to experience the world. I participate in this goal in Booking.com's Transport Business Unit where I handle customer queries on both the Spanish-speaking and the English-speaking market.My main tasks were:- Acting as the main point of contact for customers and suppliers over phone, email and live chat.- Solving customers’ queries by amending and/or making new bookings for them.- Taking payments and dealing with issues related to car bookings.- Maintaining a good relationship with suppliers and affiliates.- Keeping records of all interactions on CRBMS database system.- Maintaining impeccable customer satisfaction survey ratings (CSATs) throughout.- Assisting the Product & Commerce department comparing and collecting data of our competitors.Furthermore, I volunteered as a part of the office events organisers group where I got to organise fun events to liven up the office and encourage teamwork. As well as this, I undertook further training sessions offered by the company, such as Giving and Receiving feedback, Coaching, Presentation Skills, Time-management, Assertiveness and more. -
Artist Relations / Event SupportManchester International Festival (Mif) Jul 2019 - Aug 2019Manchester, England, United KingdomManchester International Festival launched in 2007 as an artist-led festival presenting new works from across the spectrum of performing arts, visual arts and popular culture. I worked and performed alongside singer-songwriter Jova Reyes on a presentation at MIF - School of Integration - 2019 called "A crash course in Latin American Music".My responsibilities were:- Assisting Jova Reyes with the planning and execution of the performance.- Taking care of the sound and music during the presentation.- Singing and performing live alongside Jova Reyes.As a result of the successful performance MIF - School of Integration - offered further opportunities to myself and the artist. -
Bimm Unplugged - Event Coordinator / Stage ManagerBimm Institute Sep 2017 - May 2018Manchester, England, United KingdomBIMM is the largest and leading provider of music education in Europe. For over 35 years, we’ve taken raw talents and turned them into industry professionals, earning a living doing what they love. We encourage creative freedom, provide real-world industry experiences and build a community across our eight campuses in the UK, Ireland and Germany. I volunteered at BIMM Unplugged as a part of a team of students with the purpose of providing different platforms for students to participate in live performances and meet other musicians.My main tasks included:- Running and supervising regular student-led jam nights and acoustic events. - Promoting games and raffles that helped pay for the costs of the events. - Supervising the stage for Health and Safety hazards.- Coordinating a team of seven, as well as, the artists' performance schedules. -
Parklife Festival - Artist Liaison And Ticketing OfficerThe Warehouse Project Jun 2016 - Jun 2017Manchester, England, United KingdomParklife Weekender is Manchester’s biggest independent music festival that focuses on multiple diverse music genres including indie, dance, electronic and hip-hop. In 2010 a number of groups including The Warehouse Project decided to jointly organise the Parklife Weekender.I volunteered at Parklife festival two years in a row. The first year, I worked at the entrance of the festival, scanning wristbands and checking tickets. The second year I was an artist liaison in the backstage area of one of the main tents, attending to artists’ needs and schedules. -
Stage ManagerThe Warehouse Project Oct 2016 - Jan 2017Manchester, England, United KingdomAt the forefront of Manchester’s underground clubbing scene is The Warehouse Project. The Warehouse Project’s primary venture is a series of events spanning over the space of 12 weeks, set in large industrial spaces and venues around Manchester. I volunteered as part of an internship opportunity managing two stages during a full season at WHP.My responsibilities were:- Taking charge of up to two of WHP stages. - Controlling Health & Safety hazards backstage- Ensuring artists are happy and ready to play to the agreed schedule.- Monitoring the music volume relative to the amount of people in the room.- Making sure the stage looks good and the lights are adequate for the music played.
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Heads Up - Booking Agent / Stage ManagerBimm Institute Jan 2016 - May 2016Manchester, England, United KingdomBIMM is the largest and leading provider of music education in Europe. For over 35 years, we’ve taken raw talents and turned them into industry professionals, earning a living doing what they love. We encourage creative freedom, provide real-world industry experiences and build a community across our eight campuses in the UK, Ireland and Germany. I volunteered at Heads Up, a student-led event series showcasing up-and-coming bands from predominantly from BIMM.My responsibilities included:- Writing contracts on behalf of event managers.- Making sure the acts agreed with the terms & conditions of the event. - Dealing with artists, equipment and managing of the set times.
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Event Management AssistantLambeth College - The Careers College Dec 2014 - May 2015London, United KingdomLambeth College is a Further Education college in the London Borough of Lambeth. It was formed in 1992 from three former institutions – Vauxhall College, Brixton College of Further Education, and South London College. The college serves just under 10,000 students from its two campuses at Clapham and Brixton. I interned at Lambeth College as an Events management assistant for a period of 6 months.My responsibilities included:- Responsible for managing front of house of various events.- Planning and coordinating marketing and advertising activities. - Controlling the expenditure of the assigned budget and cashing up. - Managing a group of ten team members.
Marta Ortiz-Echagüe Skills
Marta Ortiz-Echagüe Education Details
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B2W GroupDistinction -
Lambeth College - The Careers CollegeDistinction
Frequently Asked Questions about Marta Ortiz-Echagüe
What company does Marta Ortiz-Echagüe work for?
Marta Ortiz-Echagüe works for Fever
What is Marta Ortiz-Echagüe's role at the current company?
Marta Ortiz-Echagüe's current role is Social Media Engagement Manager at Fever.
What schools did Marta Ortiz-Echagüe attend?
Marta Ortiz-Echagüe attended The British & Irish Modern Music Institute, B2w Group, Lambeth College - The Careers College.
What skills is Marta Ortiz-Echagüe known for?
Marta Ortiz-Echagüe has skills like Marketing Event Planning, Project Management, Microsoft Office, Microsoft Publisher, Office Administration, Customer Service.
Who are Marta Ortiz-Echagüe's colleagues?
Marta Ortiz-Echagüe's colleagues are Christopher Arnal, Paul Lecomte 🎥📸, Montse Moreno Fernández, Daria A. Moussavi, Óscar Ramos González, Ismail Bouhayati, Samira Gharbi.
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