-Estabeleci uma estrutura centrada no cliente, assegurando interacções personalizadas.-Destacou-se na resolução de problemas, conduzindo a uma elevada satisfação dos clientes.-Contribui para a renovação de contratos, mantendo fortes relações com os clientes.

-Responsible for the image of the section/store;-Product coordination, decide how and where to display the product by applying our inputs; -Promote sales and analyze the performance of the collections; -Responsible for the section team;

Carried out tasks related to the proper operation of the cashier.Formed new cashiers, regarding cashier procedures.Solving customer complaints, presenting solutions, actively listening, and providing relevant information in order to provide good service and create a connection with customers.

Analyze the management of Google Ads (B2B) accounts, to recommend a strategy aimed at optimizing your accounts.Implemented different strategies for Google Ads products.Achieved strong customer satisfaction with a focus on quality and measurable results.