Key Responsibilities:Sourcing and Procurement:Identify and evaluate potential suppliers based on quality, price, and delivery capabilities.Request and review quotations, negotiate prices, terms, and contracts with suppliers.Develop and maintain strong relationships with suppliers to ensure reliable supply and continuous improvement.Order Management:Place purchase orders and ensure all required approvals are obtained.Monitor order status and follow up with suppliers to ensure timely delivery.Resolve any issues related to delivery, quality, or pricing with suppliers.Cost Control and Optimization:Analyze market trends and conditions to identify opportunities for cost savings.Participate in the development and implementation of cost reduction strategies.Evaluate and manage supplier performance, including conducting supplier audits.Inventory Management:Work with inventory management teams to ensure optimal stock levels.Assist in managing inventory to minimize waste and reduce holding costs.Coordinate with the warehouse and logistics teams to streamline the receiving process.Compliance and Documentation:Ensure all purchasing activities comply with company policies and procedures.Maintain accurate records of purchases, contracts, and supplier agreements.Prepare reports and provide regular updates on procurement activities to management.Cross-Functional Collaboration:Collaborate with engineering, production, and finance teams to understand requirements and constraints.Support new product development by sourcing materials and components as needed.Provide input and support for budgeting and forecasting activities.

- Handling reservation inquiries - Attending to incoming and outgoing email/calls- Management of special reservations and monitor all reservations- Ensure response and completion of all guest requests and provide update on everyday basis- Ensure compliance to security and safety standards on everyday basis - Ensure optimal utilization of all Hotel software systems and maintain knowledge on all room types and its availability.

- Management of all event inquiries and convertion into booked events- Work with clients to plan and coordinate details of events- Create and manage all client data through various database- Manage relationship with clients throughout the event planning process - Ensure successful event execution by our operations team

- Authorization to take decision within the framework of the task area described- Carry-out sales negotiations- Co-operation with the other departments in the hotel, in particular reservation, revenue and banqueting- Involvement in the hotel’s sales activities- Development, design and calculation of attractive offers for individual, travel agents and companies according to company contracts agreements - Planning, organization and supervision of written, telephone and personal contacts with customers- Define sales offers reception through events websites, emails and Marriott website, following negotiation with clients to maximize level of revenue according to company standards.- Direct contact with clients while drafting rate proposal for: meeting spaces, F&B services and group inquiries. - Manage of the offer\option for the in-charge business opportunities via Opera Fidelio system, referring the ongoing negotiation to the Director of MICE of the company. - Follow up of the commercial activities: site inspections and qualification forms with clients. - Draft and definition of contracts. - Management and creation of the file transfer to the Events department in charge for the operative organization.

Booking.com Customer and Accomodation Service Executive for Italian and English markets- Handle pre and post reservation inquiries by phone, e-mail and fax- Modify, change and/or cancel existing reservations- Outbound calls to hotels/guests for the arrangement of special requests- Handle and resolve complaints between guests and hotels;- Manage relationships with hotels by providing high levels of customer service- Ensure that partner hotels’ product (content, rates and availability) is consistently optimized and competitive to maximize customer conversion.- Advising Accomodations on difficult guest complaints and reviews. - Providing training to the new hires and make sure all procedures are followed with accuracy.

In particular I worked for the international projects of Doha, Dubai and Jeddah airports- Ensuring accuracy and edit files of international projects- Creation, review and update of technical documents in Excel, Word and pdf format (e.g. manuals and workflows)- Distribution of project-related copies to internal teams (production, managers and technical department)- File documents in physical and digital records- Creation of templates for future use- Retrieve files as requested by employees and clients- Manage the flow of documentation within the organization- Maintain confidentiality around sensitive information and terms of agreement- Prepare ad-hoc reports on projects as needed- Analysis and purchasing of technical material for production of aeroportual internal forniture - Logistical management for international shipping

▪ Battitura lettere in lingua italiana, inglese e francese▪ Filing in AS400 ▪ Gestione pratiche amministrative con Tribunale di Milano

- Perform direct marketing and sales activities to generate sales as per theagreed sales and marketing plan.- Present to customer the latest updated offers issued and prepared by thesales manager in order to increase sales in the showroom.- Monitor and report on activities and provide relevant managementinformation.- Capable of explaining all the information of the products as well ascommunicating the use of all the products in the most professional andefficient way.- Understand the principles of marketing and sales including product offerdevelopment, features-benefits-solutions selling- Implement the sales strategy within his/her showroom.- Implement shop merchandising, layout and customer traffic flow so as tomaximize sales, customer satisfaction, appearance, image and ergonomics forcustomers- Responsible of the proper display of the products in the showroom.- Make sure all the required quantities of products are displayed in theshowroom and eliminate the stock shortage.- Prepare all the transfer orders to replenish the showroom stock