Marta I Carrion, Msm Email & Phone Number

Milwaukee, Wisconsin, United States

- Surpassed girl participation goals in MY24 by 17% in low-income, multicultural communities through innovative program development.- Consistently exceeded participation targets for three consecutive years through tailored, culturally sensitive initiatives.- Optimized operations by integrating data systems, streamlining communication, and enhancing efficiency.- Utilized data-driven approach to strategically target underserved areas, significantly expanding Girl Scout presence.- Cultivated staff excellence through continuous professional development and support.- Collaborated with senior leadership to champion cultural change, ensuring alignment with DEI objectives.- Actively shaped DEI strategy through committee participation, training delivery, and language re-evaluation for socioeconomic, racial, and ethnic inclusivity.

Milwaukee, Wisconsin, United States

- Directed the restructuring of the membership department, optimizing resource allocation and improving service delivery for girls, volunteers, and community stakeholders, which led to enhanced alignment and efficiency.- Led collaboration with external consultant to revamp community outreach program, resulting in a sustainable model delivering high-impact outcomes for girls. Increased program effectiveness and long-term viability.

Milwaukee, Wisconsin

- Developed and executed targeted membership strategies that resulted in a sustained 10%+ increase in girl membership within Latino communities over three consecutive years.- Led and motivated the Latina Initiative staff, fostering a high-performing team that consistently exceeded recruitment and retention goals while delivering exceptional customer service.- Enhanced Girl Scout visibility and reputation in Latino communities by establishing strong networks, driving community collaborations, and securing fundraising opportunities, contributing to long-term program growth and engagement.- Provided outstanding customer service to Latino/Hispanic families by identifying their needs and interests, ensuring program offerings were culturally relevant and aligned with community values.

6141 S 27Th St. Greenfield, Wi 53221

- Earned Council of Sales Leadership Silver Award two consecutive years (2015-2016) by: exceeding silver level sales targets, surpassing national customer satisfaction standards, and completing all available training programs ahead of schedule.- Consistently exceeded sales targets using consultative selling approach: Identified and addressed unique customer needs; Successfully closed deals on new and used vehicles; Cultivated long-term customer relationships, driving repeat business and referrals.- Leveraged bilingual skills to provide top-tier service to Latino community in their native language, expanding market reach and increasing sales in underserved demographic.- Specialized in matching customers with ideal vehicles while optimizing budget constraints, leading to high customer satisfaction scores.

Greater Milwaukee Area

- Facilitated seamless communication for Spanish-speaking patients, enhancing healthcare access and quality of care for a diverse patient population.- Served as a vital link between healthcare providers and patients during regular and follow-up appointments, ensuring accurate information exchange and improving patient outcomes.- Provided critical language support for patients' families during complex medical situations, enabling informed decision-making and improving overall patient care experience.- Bridged cultural and linguistic gaps in high-stakes medical environments, contributing to more accurate diagnoses and treatment plans.- Improved patient satisfaction and healthcare outcomes by eliminating language barriers in all aspects of care, from routine check-ups to critical care situations.

Greater Milwaukee Area

- Championed Girl Scout Leadership Experience in Latino communities; pioneered comprehensive bilingual training initiative including first Spanish-language training video and culturally responsive curriculum, significantly expanding program accessibility.- Led strategic volunteer development through innovative GSLE programming; mentored Latina volunteers, designed Spanish-language training materials, and delivered culturally authentic curriculum, strengthening program quality and community engagement.

Greater Milwaukee Area

Directed organizational development initiatives through strategic leadership: - Established and nurtured key community partnerships. - Led successful launch of northern region's first cultivation event. - Implemented process improvements to enhance operational efficiency. - Developed and delivered staff-wide professional development programs.

Greater Milwaukee Area

Drove organizational growth and diversity through strategic leadership: - Exceeded market share goals by 3% in assigned areas through innovative recruitment and retention strategies. - Successfully expanded culturally diverse membership for two consecutive years. - Developed and implemented streamlined systems for enhanced operational efficiencyLed strategic initiatives and volunteer engagement: - Played key role in Strategic Learning Team and Urban/Latina Initiatives development. - Created and delivered comprehensive volunteer training programs. - Established strategic community partnerships to expand organizational reach.

Puerto Rico

- Led the transformation of the Southern Region's community outreach program, achieving a 250% increase in fundraising events over four years and consistently exceeding revenue targets by 10% annually. - Developed and implemented professional training programs for volunteers, and established and sustained strategic partnerships with corporations and government agencies. - Coordinated and planned fundraising events, which led to increased participation and event numbers over three years. - Recruited and trained volunteers to broaden community outreach and bolster health and fundraising initiatives. - Provided counseling and resources to cancer patients and their families, ensuring they were connected with necessary services. - Organized health fairs, lectures, and volunteer workshops to raise awareness and improve event impact. Secured corporate and government partnerships through presentations and proposals for events such as Relay For Life. - Assisted with administrative operations and special projects for the Executive Director.

Ponce, Puerto Rico

- Successfully organized and managed fundraising events and initiatives, driving increased awareness and support for the foundation’s mission. - Achieved a 15% increase in donation revenue during the 2002 fiscal year through strategic planning and donor engagement. - Developed and implemented updated policies and procedures for fundraising activities, introducing a new budget strategy to align short- and long-term goals. - Prepared compelling funding proposals for local and federal government agencies, corporations, and other stakeholders, securing critical resources. - Supervised fundraising staff and coordinated volunteers, ensuring smooth execution of events and initiatives while fostering a collaborative team environment. - Delivered training and presentations to supervisors and employees, enhancing organizational understanding of fundraising strategies and goals.

Mayaguez, Puerto Rico

- Delivered exceptional service to companies and customers, ensuring accurate and timely caseload documentation in compliance with requirements. - Supported Regional and Sales Managers by providing critical insights and assisting in contract negotiations. - Collaborated with multiple departments to resolve subscriber issues and supported general accounting functions. - Conducted regular on-site visits to client companies, coordinating orientations and delivering presentations on health insurance benefits and policy updates. - Represented the company at special events, fostering brand visibility and strengthening client relationships.

Master'S Degree, Business Administration And Management, General

Professional Certificate In Training, Design & Development, Presentation & Delivery Of Training Programs

Bba, Management

Activities and Societies: AIESEC Lambda Theta Alpha, Latin Sorority, Inc.