Marta Karolewska Email & Phone Number

Aleja Grunwaldzka 472, Gdańsk

PMP/PMO Service Delivery ( various scope: IT, financial, pharma, medical, construction, global transformation programmes)• Internal and external clients support as a consultant, PM and PMO Manager• Setting up projects and programmes governance standards and operating rhythms (meeting & reporting)• Budget & resource management• Deliverables management• Stakeholders management ( communication & engagement in order to develop solutions)• Change management• Participation in the Global PwC network; cooperation with global teams and business partners • Analysing the business needs for areas for improvements and potential gaps; driving updates to frameworks and processes; analyzing complex ideas and making recommendationsAML Manager• AML Client Service Manager: overseeing the delivery of PMO Services to the AML projects (10-13 projects, projects staffing, utilization reporting, resolving escalations/ operational blockers, executive reporting)Global Account Driver (Citi Account, PL Territory)• Managing budget for the territory• Senior stakeholders management and communication at the global and EMEA level; updating documentation and generating reportsPMO Workstream Team Management and Leadership (Direct reports 5-10)• Contributing into creating the PMO Workstream strategy and cascading it• Mentoring and coaching• Setting the team's KPI’s. Creating training and development plans• Conducting performance reviews• Conducting interviews, providing feedback• Rewards & Recognition process owner

Bydgoszcz, Kujawsko-Pomorskie, Poland

• Managing and driving UK Automation projects (Honda, NIE, ISS, National Health Sector)• Leading multiple projects independently as a part of the global program• Providing the leadership to the team members and the technical teams• Providing and managing project governance; reports, project plans and documentation• Dealing with the dynamic project scope, risk management, changing the time delivery and budget

Bydgoszcz, Kujawsko-Pomorskie, Poland

• Managing the Account Management Office function on 2 UK accounts from the governance sector: governance, document management, reporting, communication, resource management ,procurement, contractual support, risk and issues management, financial support with a strong focus on the project management processes • Managing the team of AMO Analysts, to include delivering feedback and training• Overseeing and coordination the account onboarding and contractual security clearance process• Managing the account ACCB process, in cooperation with Demand Management and Solutioning • Dealing with internal escalations

Bydgoszcz, Kuyavian-Pomeranian District, Poland

• Setting up PMO processes on the UK account from Governance sector: governance, reporting, document management, communication, resource management, risk and issues management, financial support with a strong focus on the project management processes• Delivering training and Knowledge Sharing sessions from Project Management and Service Management Area

Bydgoszcz, Kuyavian-Pomeranian District, Poland

• Monthly SLA/KPI and Performance Reporting to the client; to include submitting mitigations and managing the towers’ input (process ownership)• Successfully implementing Continues Service Improvements • Internal service / performance reporting to the Global, managing the SLAsh tool and Weekly Operational Service Review; dealing with SLA Management enquiries • PKI Certificate Management – PKI certificate renewals; liaising with the client and technical teams; process ownership• Producing and updating the quality documents (ex S3M, OLA)• Supporting and back-up of the RMG SDMs, Service Director and other members of AST Team. Raising IC Agreements

Bydgoszcz, Kuyavian-Pomeranian District, Poland

• Supervising the team of PMO Specialists; Ensuring PMO Services are provided from the area of: quality, governance, communications, resourcing • Account BMS Lead and coordinating BMS process on the account; facilitate BMS training sessions• Account Procurement Lead: processing POs and providing procurement advise on a daily basis • Processing Month end finances and acting as finance SPOC: facilitating month end sessions

Leeds, United Kingdom

• Providing administrative support to the management of the Policy and Tachofta departments• Managing the team of 4 office administrators and ensuring the service is provided• Organizing flights, venues, hotels, hire cars for the Policy and Tachofta. organizing meetings• Producing petty cash reports and controlling cash flow in the office. Processing purchasing invoices

Leeds, United Kingdom

• Providing day to day support to 7 North Branches, Head Office Departments (Compliance Department, HR Department, WFH, L&D, Payroll Department, Health and Safety Department, Recruitment and Development), employees and business partners• Managing the team of 4 Compliance Administrators